Job Abstract

Title: Office Administrative Support

Location:  Columbia, MD

Ready to make a difference?

We are seeking an Administrative Assistant to provide office support for ICF’s Energy Efficiency Team in Maryland. This candidate will manage daily operations of our office (4 days per week) including visitor check-in, management of office supplies and equipment, and logistics coordination with local management. In addition, the candidate will provide project-level administrative support such as data entry, event coordination, and application review.  

Why you will love working here: 

·       Quality of life: Flexible workplace arrangements, work-life balance 

·       Investment of the community: Donation matching, volunteer opportunities 

·       Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan 

·       And many, many more (Ask your recruiter for more details!) 

Key Responsibilities

·       Greet and welcome guests as they arrive at the office

·       Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

·       Direct visitors to the appropriate person and office

·       Answer, screen, and forward incoming phone calls

·       Ensure reception area is tidy and presentable, with all necessary stationery and material

·       Provide basic and accurate information in-person and via phone/email

·       Receive, sort, and distribute daily mail/deliveries

·       Order office supplies and keep inventory of stock

·       Coordinate with ICF facilities for IT and equipment needs

·       Provide project-level admin support including data entry, event coordination, account matching, and application review

Basic Qualifications

·       High School Diploma

·       2+ years of experience as a receptionist, front office representative, or similar role

·       2+ years of experience using Microsoft Office Suite

Preferred Skills

·       Strong organizational skills

·       Solid written and verbal communication skills

·       Professional attitude and appearance

·       Detail-oriented

·       Multitasking and time-management skills, with the ability to prioritize tasks

·       Excellent interpersonal skills with the ability to work with all levels of internal staff, as well as outside clients and vendors

Working at ICF

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: