Job Abstract

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 750+ FTE staff are adaptive problem solvers and passionate about enriching people’s lives. If you are mission-driven, dedicated to superior service and support, and can diligently work independently in a collaborative environment, we would love for you to join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package.

Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.

Under the direction of the Permanent Supportive Housing (PSH) Matching Supervisor and in integral partnership with other members of the Systems Division and the Systems Components Division, the Coordinator, CES Matching (Coordinator) facilitates the integration, coordination, and matching of housing resources into the Coordinated Entry System (CES) for all populations across Los Angeles County. The Coordinator provides training and technical assistance to CES Matchers and housing providers to support the implementation, improvement, and ongoing management of matching resources through CES. The Coordinator represents LAHSA and its role as the homeless system administrator for Los Angeles County.

The functions listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities.

• Provide systemwide leadership for integration of housing resources into the Coordinated Entry System, with the goal of codifying the system. This primarily includes permanent supportive housing but may include other permanent and interim housing types such as rapid re-housing and transitional housing.
• Ensure that CES Matchers follow all LAHSA issued matching guidance and use all required LAHSA tools and technology for matching resources in CES.
• Ensure housing resource providers use follow all LAHSA issued matching guidance and use all required LAHSA tools and technology to enter resources into CES.
• Support the creation of centralized training materials on housing resources for CES Matchers and housing resource providers.
• Lead in the creation of technical assistance plans for CES SPA Matchers and housing resource providers to improve system efficiencies, as necessary.
• Act as a liaison between LAHSA and Housing Authorities, housing developers/providers, and City/County partners to facilitate the appropriate and timely matching of permanent housing resources.
• Run report to track and analyze data to ensure the appropriate and timely utilization of all housing vacancies through CES. Recommend and lead system improvements as needed.
• Support inventory tracking to ensure CES is utilized to fill all permanent supportive housing vacancies.
• Foster collaboration and coordination with team members, across LAHSA Units, Divisions, and Departments, and among relevant external stakeholder groups.
• Support for all elements of the Coordinated Entry System, as directed by supervisor.
• Other duties as assigned.

• Knowledge of housing resources, subsidies, CES requirements, and local and federal programs.
• Knowledge of complex, public systems of care for homeless populations, including mainstream resources.
• Experience with systems change including policy development and implementation a plus.
• Ability to establish effective relationships and work cooperatively with individuals, groups and organizations diverse in mission, composition, function, capacity and geographic location.
• Ability to effectively facilitate productive discussion among diverse stakeholder groups.
• Ability to quickly grasp concepts and apply them to solve complex social problems.
• Ability to articulate and strategically pursue new ideas to improve homeless systems.
• Ability to think critically and pay attention to detail.
• Strong written, verbal and presentation communication skills. Ability to communicate and present clearly and simply.
• Strong time management skills and the ability to prioritize deliverable. Responsive to deadlines. Ability to adapt rapidly in response to changing information or needs.
• Demonstrated organizational skills and proven ability to work independently and manage multiple projects and priorities within a multi?disciplinary team environment.
• Sets a high standard for personal and team performance with a focus on results.
• The successful candidate will be collaborative and a problem solver. Her/his work will be driven by strategic thinking and executed with creativity and efficiency. She/he will demonstrate patience and a commitment to treating others with respect.

• Proven professional experience and educational background.