The Media Operations team responsible for overseeing Studio Fulfillment provides client services & order management to several organizations throughout NBCUniversal including Global Distribution, Universal Pictures Group, NBC News, NBC Sports, NBCU Global Networks, USA Network, Sy. Fy, Bravo, Sky, Saturday Night Live, Late Night with Jimmy Fallon and local TV stations. Program Operations serves as the liaison between various departments in order to fulfill content to all distribution outlets. Th... more details
Job Description
The Media Operations team responsible for overseeing Studio Fulfillment provides client services & order management to several organizations throughout NBCUniversal including Global Distribution, Universal Pictures Group, NBC News, NBC Sports, NBCU Global Networks, USA Network, SyFy, Bravo, Sky, Saturday Night Live, Late Night with Jimmy Fallon and local TV stations. Program Operations serves as the liaison between various departments in order to fulfill content to all distribution outlets. The Programming Coordinator will work closely with the various internal and external digital media groups, the 24/7 support team, other Media Operations teams, the Advanced Media Products team, and Engineering to ensure the accurate and reliable distribution of content to secondary platforms and third party clients.
About the Role:
Monitor delivery of high priority content to high revenue platforms, troubleshooting, and escalating to respective support teams to quickly rectify any potential issues
Work across multiple media asset management systems to process and deliver features, trailers, and episodic content
Participate in both daily and weekly internal team meetings
Provide regular order updates and escalate issues to team Specialist.
Regulalrly communicate with internal support teams to ensure content is delivered on time.
Additional duties as needed and assigned by Supervisor(s)
Qualifications
A high school diploma and relevant certification or associate degree in Media or Communications, or equivalent professional experience
1+ year experience in client facing customer service role
1+ year experience in a role exhibiting excellent written and oral communications, effective interpersonal skills, and project management
This is a hybrid position, must be able to work in office a minimum of 3 days per week. Anticipated Schedule is 11am-7pm ET Monday-Friday but may change based on business needs.
Preferred Qualifications:
Minimum 1 year experience in the technology or media industry, with a proven track record in successful project management with cross-functional teams demonstrating superb communication and organizational skills
1+ years experience in a job or school related activity using computers and software applications including MS outlook, MS Teams, MS Word, & MS Excel
Experience in media asset management system such as mediator and translator
Additional Requirements:
Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
Must be willing and able to work on any shift including, overnights, swing, or weekends
Must be willing to work in Englewood Cliffs, NJ
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.