Maintain professional relationships with clients and client confidentiality. Practice Universal Precautions/ Standard Protocol & Procedures. Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information. Review all documentation establishing tenants' eligibility for program and make file copies. Create and maintain tenant files. Conduct initial intake and assessment of tenants and t... more details
Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City. CAMBA serves more than 65,000 individuals and families each year, citywide, including almost 13,000 youth. Our 180+ programs in over 100 locations improve the lives of a diverse cross section of New Yorkers. From homelessness prevention in Staten Island to supportive housing in the Bronx; from employment training in Manhattan to after school programs and college access in Brooklyn; from family shelter and support in Queens to increasing affordable housing across the city, CAMBA provides holistic services to help struggling New Yorkers stabilize their lives and become self-sufficient.
Beach 21st is a building which was developed and is operated by Community Builders. Beach 21st is a residential building located in the Far Rockaway neighborhood of Queens. The project consists of 23 residential units, 5 singles and 18 families with CAMBA, Inc. providing the on-site services.
Position: Case Manager I Reports To: Program Manager Location: 1047 Beach 21st Street, Far Rockaway, NY 11691
What The Case Manager I Does:
Maintain professional relationships with clients and client confidentiality.
Practice Universal Precautions/Standard Protocol & Procedures.
Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
Review all documentation establishing tenants' eligibility for program and make file copies.
Create and maintain tenant files.
Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments.
In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.
Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.
Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.
Recommend and implement strategies to persuade tenants to participate more fully in this process.
Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes.
Participate in case conferences.
Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
Provide all required information for weekly/monthly/quarterly/annual reports.
May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building).
May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
May schedule appointments for tenant with referral organizations.
May escort tenants to appointments (educational, medical, social service, etc.)
ay assist tenants in completing applications for benefits and entitlements, and may process applications on tenants' behalf.
May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability.
May evaluate actual living conditions of tenants through home visits.
May prepare marketing materials for the program.
May prescreen tenants over the telephone for eligibility and may schedule intake appointments.
May input tenant data and tenant progress information into automated database.
Minimum Education/Experience Required:
Bachelor's degree (e. g., B.A., B.S.W.) and experience working with the Seriously and Persistently Mentally Ill (SPMI) population, and/or equivalent experience.
Other Requirements:
Must be fingerprinted and obtain Criminal History Checks” (CHC) with Justice Center for the Protection of Vulnerable People with Special Needs.
Ability to maintain fingerprint clearance throughout the duration of employment.
As a Mandated Reporter, you must immediately report suspected incidents/cases of abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA Incident Report.
Flexible hours may be needed occasionally to provide shift coverage until 8 pm.
Compensation: $40,000-$45,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.
Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.
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