The Office of Student Persistence provides support services for students to promote student persistence and student success. Reporting to the Director of Student Persistence (DSP), the Student Persistence Advisor will assist the DSP in implementing a comprehensive persistence action plan for New Jersey Institute of Technology (NJIT), including making personalized student outreaches, and daily monitoring of student persistence. As a self-starter, the Student Persistence Advisor should exhibit a h... more details
Title:
Student Persistence Advisor
Department:
Office of Student Persistence
Reports To:
Director, Office of Student Persistence and Re-Enrollment
Position Type:
Staff
Position Summary:
The Office of Student Persistence provides support services for students
to promote student persistence and student success. Reporting to the Director
of Student Persistence (DSP), the Student Persistence Advisor will assist
the DSP in implementing a comprehensive persistence action plan for New Jersey
Institute of Technology (NJIT), including making personalized student
outreaches, and daily monitoring of student persistence. As a self-starter, the Student Persistence Advisor should exhibit a high level of creative problem-solving abilities,
resourcefulness, and competency to work on complex business issues; is capable
of multi-tasking while meeting different deadlines; and works closely with
student affairs staff. The Student Persistence Advisor plays a pivotal role in meeting the
University’s enrollment goals.
Essential Functions:
- Carry out a comprehensive
persistence action plan for student persistence that aligns academic and
campus resources to improve retention and student success, including early
outreach to transfer students to effect seamless transition to enrollment.
- Tracks in real time, student
registration and student persistence activities to ensure the university is
on target to meet its enrollment goals for the returning students.
- Coordinates interventions to
support students’ ability to academically persist, recover and succeed.
- Utilize tools such as EAB Navigate
to monitor and support the retention efforts.
- Collaborates with academic
departments, faculty and advisors to implement targeted interventions to
increase student retention and success.
- Collaborates with student success
services such as Tutoring, Career Development Services, Office of Global
Initiatives, Center for Counseling and Psychological Services, etc.
- Collaborates with enrollment
management offices, such as Admissions, Financial Aid, Registrar, Bursar on
student issues impeding student persistence.
- Implements strategies to positively
impact key metrics, such as graduation
rates, student satisfaction, student persistence goals and satisfaction of
academic progress.
- Collaborates with academic units to
further strengthen efforts, coordinate strategies, assess effectiveness, and
enhance students’ student persistence, and engagement.
- Outreaches to returning
undergraduate students to identify and address any issues that affect their
persistence.
- Outreaches to transfer students to
identify and address any issues that affect their persistence.
- Interprets and maintains compliance
with university policies and procedures.
- Carry out a communication plan to
support the student persistence plan.
- Serve on University committees that
support student retention initiatives.
- Other duties as assigned.
Prerequisite Qualifications:
- Master’s degree in
counseling, social work, higher education/student affairs, education or human
services-related field.
- At least three years of
student counseling or academic support experience in higher education.
- Strong interpersonal
skills and the ability to work effectively with a wide range of
constituencies in a diverse community.
- Excellent public
speaking skills and ability to present the University to individual students
as well as large diverse audiences in a positive manner. Strong written and
verbal skills to support relationship building with prospective students and
other constituents.
- Availability to work
regular hours, weekends and evenings as needed.
- Familiarity with the
working of student services and academic offices such as Admissions,
Financial Aid, Bursar, and Academic Advisement.
- Proficiency with
Microsoft Office (Word, Excel, and PowerPoint).
- At the university's discretion, the education and experience
prerequisites may be exempted where the candidate can demonstrate to the
satisfaction of the university, an equivalent combination of education and
experience specifically preparing the candidate for success in the position.
Preferred Qualifications:
- Prior experience
involving student persistence or student outreach.
- Familiarity with most
current student success or student persistence research and theories.
- Familiarity with Banner,
Slate, ISSM, SEVIS, Banner Relationship Management, and/or Document
Imaging. Ability to quickly adapt to new
and changing software systems is also preferred.
Bargaining Unit:
PSA
Range/Band:
24
FLSA:
Exempt
Full-Time