Champion the brand. Deliver an amazing customer experience through product and visual marketing excellence as well as outstanding customer service. Assists with developing store employees, coaching and mentoring store teams on product knowledge, setting customer service expectations, and demonstrating visual presentation standards. Support new hire onboarding. Assists with managing store scheduling needs, ensuring proper coverage for peak times. Act as a product expert and serve as a brand ambas... more details
Our Assistant Store Managers play an important role in creating a memorable customer experience. They support our day to day store operations, help develop our store employees, and act as product and brand ambassadors for Skechers.
Compensation Information
Starting Rate: $21.53
Range is: $21.53 - $24.22
Main Responsibilities
- Champion the brand.
- Deliver an amazing customer experience through product and visual marketing excellence as well as outstanding customer service.
- Assists with developing store employees, coaching and mentoring store teams on product knowledge, setting customer service expectations, and demonstrating visual presentation standards.
- Support new hire onboarding.
- Assists with managing store scheduling needs, ensuring proper coverage for peak times.
- Act as a product expert and serve as a brand ambassador for all things Skechers.
- Ensure strong operational processes and routines that drive profitability and results.
- Act as the expert on all store systems and processes including opening and closing of the POS.
- May be responsible for the opening and closing of the store as needed.
Skills, Qualifications and Experience
- Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
- Comfortable communicating expectations with store employees, sets clear expectations for the team.
- Flexible and motivated to provide excellent customer service.
- Creates excitement and shows passion for Skechers products and the brand.
- Retail, restaurant, or hospitality experience is preferred but not required.
About Skechers
Skechers (NYSE: SKX), a global, Fortune 500® brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do – delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.
Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
