Job Summary
Join our dynamic team as a Traffic Services Officer and play a vital role in ensuring the safety and smooth flow of traffic in our city. You'll be responsible for enforcing parking control laws and ordinances, issuing parking warnings and citations, and performing traffic control duties to maintain safe flow of traffic while enjoying competitive pay and benefits.
As a Traffic Services Officer, you'll have the opportunity to work both independently and collaboratively with law enforcement personnel to report illegal activities and provide assistance when needed. Whether you're patrolling the city on foot, bicycle, or in a three-wheeled vehicle, you'll be making a meaningful impact by enforcing parking regulations and addressing public inquiries with professionalism.
This role offers a dynamic work environment where no two days are the same. From directing vehicle and pedestrian traffic to responding to parking enforcement calls for service.
If you're someone who thrives in a fast-paced environment, enjoys engaging with the public, and is committed to upholding safety standards, we encourage you to apply and be part of the Santa Monica Police Department, Traffic Services’ dedicated team.
Applications will be accepted by the Human Resources Department on-line on
Monday, May 13, 2024 - Thursday, Ma 30, 2024.
Only the first 250 qualified applications received will be accepted for further consideration.
Patrols an assigned area to enforce parking control laws and ordinances, issues parking warnings and citations. Performs traffic control duties, including directing traffic, setting up safety barricades and ensuring safe traffic patterns. Assists law enforcement personnel by reporting illegal activities and provides assistance, as needed.
NOTE: The eligibility list established for this position will be used to fill permanent, full-time, benefitted and as-needed - non-benefitted positions for this classification.Representative Duties
Directs vehicular and pedestrian traffic by providing manual direction and/or operating automated traffic control signals to restrict traffic flow at specified locations.
Patrols city on foot, bicycle or in a three-wheeled vehicle to enforce parking control ordinances and laws.
Issues parking warnings and citations; has cars towed and impounded, when needed; and performs required follow-up activities.
Receives parking enforcement related calls for service; reports problems and status; and requests information.
Appears and testifies in court and at depositions.
Provides information and assists the public with a variety of requests and inquiries. Assists in locating lost vehicles and individuals.
Reports hazardous, unsafe or irregular conditions, when necessary.
Applies boot device to vehicles with confirmed unpaid parking violations. Releases impounded vehicles, when appropriate.
Follows applicable safety rules and regulations.
Performs other related duties, as assigned.
Requirements
Knowledge, Abilities and Skills:
Knowledge of:
English grammar and composition.
Safe work practices.
Effective customer service techniques.
Ability to:
Learn applicable laws, regulations, codes, policies and procedures.
Write reports and maintain records.
Communicate effectively both orally and in writing.
Observe and report hazardous conditions.
Follow oral and written instructions.
Use police radio and portable radio transceivers.
Safely operate City vehicles.
Ride a bicycle.
Interpret and apply applicable provisions of the Santa Monica Municipal Code,
State laws and County regulations.
Maintain composure during stressful situations.
Work closely and coordinate with law enforcement personnel.
Learn and use law enforcement telecommunication databases and other applications in an appropriate manner.
Work independently.
Provide effective customer service.
Establish and maintain effective and cooperative working relationships with City employees and the public.
Skill in:
Reading, writing and communicating in English at an appropriate level.
Using a personal computer and applicable software applications.
Education, Training and Experience:
High school graduation or the equivalent. One year of recent, paid related work experience involving heavy public contact.
Licenses and Certificates:
Possession of a valid Class C driver license.
Supplemental Information
HOW TO APPLY: Applicants must file a clear, concise, completed on-line City application with the Human Resources Department by the filing deadline.
SELECTION PROCESS: An on-line City application and required supplemental questionnaire must be completed to be considered for this position. All applicants will be reviewed and only those candidates determined to be most qualified for the position on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Resumes, CVs and cover letters are not reviewed as part of the application screening process. Testing may consist of the following:
- Written Examination: 100%
(THE WRITTEN EXAM IS TENTATIVELY SCHEDULED FOR JULY 2, 2024)
(THE PERFORMANCE EXAMINATION (BICYCLE OBSTABLE COURSE) IS TENTATIVELY SCHEDULED FOR JULY 16, 2024.)
Medical Examination: Prior to appointment, candidates must successfully complete a thorough examination, including a drug screen, to determine if they meet the City's medical standards.
BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process be subject to a thorough background investigation.
Diversity & Inclusion Statement
The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.
The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!
REQUESTS FOR ACCOMMODATIONS: Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246 (Hearing Impaired Only).
Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.
