Confer with customers by telephone, email, or SMS messaging to provide information about products or services, cancel accounts, or upgrade accounts. Assist with processing of pharmacy sales orders, process payments, refunds, or exchanges. Inform customers of deals and promotions, answer questions about warranties and terms of sale. Sell products and services and solicit sales of new or additional products or services. Call insurances to obtain patient PBM coverage information. Accurate data entr... more details
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Job Type
Full-time
Description
AdaptHealth Opportunity – Apply Today!
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply, we would love to hear from you.
Pharmacy Specialist
The Pharmacy Specialist assists customers with remote processing of orders through the Pharmacy channel. This position coordinates order processing with Pharmacist(s) and Pharmacy Tech(s) in accordance with normal order process. This position does not perform Pharmacy Technician duties unless licensed.
Job Duties:
Confer with customers by telephone, email, or SMS messaging to provide information about products or services, cancel accounts, or upgrade accounts.
Assist with processing of pharmacy sales orders, process payments, refunds, or exchanges.
Inform customers of deals and promotions, answer questions about warranties and terms of sale.
Sell products and services and solicit sales of new or additional products or services.
Call insurances to obtain patient PBM coverage information
Accurate data entry into system
Document collection and storage
Contact doctor offices to collect and request prescriptions, authorizations, clinical notes, and lab results.
Run pharmacy test claims and communicate copays to the patient
Answer phones and provide customer service.
Keep workspace and common pharmacy areas clean.
Maintain patient confidentiality and function within the guidelines of HIPAA
Other duties as assigned.
Requirements
Minimum Job Qualifications:
High school diploma is required
Three (3) years of prior Pharmacy experience is required
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
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