This recruitment will be limited to the first 50 qualified applicants.
The City of Oxnard's Library Division is seeking a Library Security Monitor to be part of our team. The Library Security Monitor patrols the library interior and exterior to ensure that patrons are using the library appropriately and safely, supports the library team with identifying concerns, and assisting with incidents and incident reporting.
WHAT YOU'LL DO:
Greet patrons coming and going within the library and provide an overall friendly and helpful demeanor.
Answers basic questions and directs patrons to areas of interest or staff to further assist.
Regular walkthroughs interior of library passing on any information regarding observations or code of conduct concerns.
Regular walkthroughs of exterior grounds of the library passing on any information regarding observations, building problems, or code of conduct concerns.
Inform patrons of code of conduct that needs to be followed, and redirect any behavior to stay within the code.
Inform staff of any behavior that is persistent or patrons that refuse to comply to the code of conduct
Work as crowd control for large events.
Partner with librarians in working with disgruntled patrons by either coming to a resolution, going through warning, and/or exclusion procedures
Inform other branch staff on potential problems or banned patrons.
Work closely with police during incidents as needed.
Perform other duties of a similar nature and level as assigned.
Payroll/Classification Title: Library Monitor
DISTINGUISHING CHARACTERISTICS:
The Library Monitor class performs routine Library monitoring and assistance duties such as answering basic questions, patrolling area to ensure that patrons are behaving appropriately and safely, both inside and outside of the library, and ensuring that patrons are appropriately reading, using computers, completing homework, conducting research, locating books and media to check out, or sitting quietly. The Library Monitor differs from the Library Help Desk Assistant in that the Assistant's job focus is on providing general clerical support whereas the Monitor's job focus is mainly on patrolling the entire Library facility, both inside and outside.
SUPERVISION RECEIVED/EXERCISED:
General supervision is provided by a higher-level library staff member.
WORK SCHEDULE:
The normal work week is Monday through Thursday and every other Saturday as assigned. Hours will include some evenings and/or nights. This position may be required to work additional hours in response to peaks in workloads and changes in department needs
APPLICATION PROCESS:
Submit NEOGOV/Government Jobs on-line application.
Complete and submit responses to the supplemental questions, if required.
Upload resume, cover letter, proof of degree (transcript), or other requested documents.
Your application may be rejected as incomplete if you do not include the relevant information in the online application and include the information only on the resume. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted. Cover letters and/or optional resumes are not accepted in lieu of a completed application.
The list of qualified candidates that is established from this recruitment may be used to fill other full-time, part-time, and temporary assignments as vacancies arise. There is currently one (1) full-time vacancy within the Library Division.
The selected candidate must pass a thorough background investigation.
UNION MEMBERSHIP: Positions in this classification are represented by Service Employees International Association (SEIU).
Note:
For most positions, the City of Oxnard relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all positions.
City staff may be required to play an active role in the event of an emergency, which may include changes in responsibilities and working hours.
This position requires a twelve (12) month probationary period.
Employees are required to participate in the City’s direct deposit plan and are paid on a bi-weekly basis.
Pursuant to California Government Code Section 3100, all public employees are required to serve as disaster service workers subject to such disaster service activities as may be assigned to them.
EQUAL OPPORTUNITY
The City of Oxnard is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, medical condition, disability, or sexual orientation.
REASONABLE ACCOMMODATION
The City of Oxnard makes reasonable accommodation for individuals/people with disabilities. If you believe you require special arrangements to participate in the testing process, you must inform the Human Resources Department in writing no later than the filing date. Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required.
LEGAL REQUIREMENT
On the first day of employment, new employees must provide proof of citizenship or documentation of legal right to work in the United States in compliance with the Immigration Reform and Control Act of 1986, as amended. The City participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, please contact DHS. 888-897-7781 dhs.gov/e-verify.
If you have any questions regarding this recruitment, please contact Ashley Costello at ashley.costello@oxonard.org
NOTE: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.