Answer and direct telephone calls and schedule and coordinate patient appointments. Obtain and verify patient information in order to maintain accurate patient files, electronic medical records (EMR) and billing system information. Prepare patient intake forms prior to appointments to ensure timely service. Provide excellent customer service meeting and greeting patients, family members, and visitors and answer any questions or offer assistance as needed. Help to maintain a positive patient expe... more details
Office Assistant
Job ID
295659
Location
US-PA-Wyncote
Experience (Years)
0
Category
Administrative - Administrative Services
Street Address
1000 South Easton Road
Company
NovaCare Rehabilitation
Position Type
Full Time
Overview
At NovaCare Rehabilitation, we foster a vibrant and inclusive culture that puts patients at the heart of everything we do. Our office assistant plays a pivotal role in creating and maintaining this culture, ensuring that every patient, family member, and caretaker feels valued and supported. We believe in the power of exceptional customer service, and our office assistant excels at delivering just that. Join our team and become a part of our dynamic and patient-focused culture, where every individual is encouraged to thrive and make a difference.
Responsibilities
Essential Functions
Answer and direct telephone calls and schedule and coordinate patient appointments
Obtain and verify patient information in order to maintain accurate patient files, electronic medical records (EMR) and billing system information.
Prepare patient intake forms prior to appointments to ensure timely service.
Provide excellent customer service meeting and greeting patients, family members, and visitors and answer any questions or offer assistance as needed
Help to maintain a positive patient experience and safe treatment environment by assisting the center staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
Ensuring compliance with healthcare regulations and company policies
Schedule:
Center Location: Cedarbrook Plaza, Wyncote, PA
Type of Employment: Full Time
Schedule: 40 hours per week during center hours, with 2 evenings per week required
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Ability to speak and hear sufficiently to understand and give directions
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
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