The Floor Supervisor in Housekeeping is responsible for supervision of the day-to-day functions of the department ensuring excellent customer service and adherence to the department’s requirements and standards. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS - Major areas of responsibility/ management include, but are not limited to:Thoroughly inspect ... more details
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Housekeeping Supervisor
SUMMARY
The Floor Supervisor in Housekeeping is responsible for supervision of the day-to-day functions of the department ensuring excellent customer service and adherence to the department’s requirements and standards. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
ESSENTIAL FUNCTIONS
Major areas of responsibility/ management include, but are not limited to:
Thoroughly inspect assigned areas in order to provide feedback to management and associates on the cleanliness and maintenance of those areas against standards.
Provide supervision, coaching and training to House Attendants, Public Area Attendants, Turndown Attendants and Room Attendants.
When involved in guest room inspections and corrections need to be made, ensure the prompt return of clean rooms to reception for incoming guests.
QUALIFICATIONS
Minimum 2 years’ experience in a hotel housekeeping function
Must be able to speak, read, write and understand English
Knowledge of hotel housekeeping operations
Knowledge of housekeeping service techniques and cost controls such as manpower, productivity and other expenses
Intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, Outlook
PREFERRED
Luxury hotel experience strongly preferred
High school or equivalent education
PHYSICAL REQUIREMENTS
Must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 15-40 lbs. on a regular and continuing basis. Must be able to walk, stand, sit, bend, stoop, squat and stretch to fulfill tasks. Must have finger dexterity to be able to operate office equipment.
The pay scale for this position is $26.20
*The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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