Provide oversight and support to all clinical operations in areas assigned. - Provide oversight and monitor clinical services as it relates to service provision, treatment and access. - Review and analyze clinical and operational performance results. Develop plans for improvement as needed. - Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation. - Develop and implement behavioral healt... more details
ESSENTIAL FUNCTIONS:
• Provide oversight and support to all clinical operations in areas assigned. • Provide oversight and monitor clinical services as it relates to service provision, treatment and access. • Review and analyze clinical and operational performance results. Develop plans for improvement as needed. • Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation. • Develop and implement behavioral health processes, procedures and policies across programs. • Participate in daily, weekly, monthly and annual planning and reporting processes as appropriate. • Represent the company at meetings in the community. • Collaborate with other company employees to foster and promote a cooperative work environment. • Support compliance by adherence to accreditation standards as well as standards of funding agencies and licensing boards. • Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
OTHER FUNCTIONS: • Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
• Master’s Degree in Psychology, Social Work, Counseling or Psychiatric Nursing required. • Five or more years’ experience in behavioral health services with clinical experience with all target populations (SMI, SED, DD, SUD) required. • Three or more years’ supervision experience required. • Management or administration experience and/or three years work experience in Utilization Management required.
LICENSES/DESIGNATIONS/CERTIFICATIONS: • Meet DWMHA credentialing requirements for professional practice Masters Level licensed behavioral health professional as QMHP (Qualified Mental Health Professional) CMHP (Child Mental Health Professional), and QMRP (Qualified Mental Retardation Professional). • Must possess a full license in one of the following disciplines: LLP/LP, LPC, LMSW, NP/RN. • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). • First aid may be required based on state or facility
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