Job Summary: The Shipping Supervisor is responsible for overseeing daily activities for shipping
functions of all outgoing products to customers. This role is responsible for managing all aspects of
shipping and transferring product and materials, verifying and recording information on incoming and
outgoing shipments, and providing leadership to departmental shipping personnel. The Shipping
Supervisor must take precautions to protect warehouse contents against loss and operate in
accordance with established procedures, policies and food safety guidelines.
Major Job Responsibilities:
Business Excellence
• Maximize trailer utilization and efficiently use trailer pool to reduce costs
• Schedule inbound and outbound loads and manage inbound and outbound shipments
• Monitor daily and monthly inventories to guarantee accuracy and timely completion of
inventory records
• Coordinate and monitor courier rates to select the lowest rate to minimize shipping cost and
remain within budget
• Prepare daily and monthly management reports to communicate critical shipping information
• Monitor the print order sheets to review and coordinate timelines with the customer schedule
• Ensure proper resource allocation for all plant shifts to achieve maximum efficiency of plant
operations
Utilize knowledge of shipping procedures, routes, and rates to determine shipping priorities
and methods for delivery to assure on-time delivery and exceptional customer service
People and Culture
• Develop documentation and training on safety policies for employees
• Ensure subordinates work safely and contribute to a collaborative safety culture that drives
results
• Communicate with various levels of management and departments to ensure that goals are
accomplished
• Ensure customer satisfaction by ensuring obligations are met in timely manner
• Conduct daily department meetings and attend cross-functional meetings to foster
communication and discuss improvement opportunities and new procedures
Critical Skills / Capabilities:
• Time Management: Plans, prioritizes, and manages time spent on accomplishing tasks to
increase productivity and efficiency; demonstrates awareness and control over amount of time
spent on activities; meets deadlines
Job Description
2
• Problem-Solving: Applies knowledge to frame, simplify and solve complex issues; focuses
on identifying root causes to create solutions in a timely and decisive manner; reconciles
conflicting and/or incomplete information to develop solutions
• Detail-Oriented: Has an eye for recognizing errors or differences; plans and completes work
with thoroughness, giving attention to specific information and individual details, conditions,
necessary record keeping, and elements of that work
• Collaboration: Works effectively with others to complete a task or achieve a common
objective; ability to cooperate in both interpersonal and team relationships to foster
enthusiasm and maintain mutual trust, candor, and respect for others. Works through conflict
constructively
• Leadership: Leads and motivates a team of people to achieve performance excellence; ability
to read people and situations and adjust approach accordingly; proactively leads and enforces
initiatives that drive organizational effectiveness; teaches others how to build trust-based
relationships
• Communication: Creates and delivers engaging presentations to internal and external
audiences; develops new communication strategies and approaches to communicate data,
insights, and critical messages resulting in clear understanding
• Adaptability: Demonstrates agility, flexibility, and a willingness to modify one’s approach to
achieve desired results; responds quickly to changing demands, processes, and updated
information
Technical Skills:
• Machinery Acumen
• Forklift operations
• Microsoft Office- Excel, Outlook, PowerPoint
Work Environment:
• Frequent standing and walking in a hot, humid, or cold, non-climate-controlled environment; noisy
industrial work environment; exposure to machinery conditions of over 100°F; ability to operate or
learn to operate heavy equipment; maintain strict adherence to safety rules and regulations
Experience:
• Required: 2 to 3 years of production leadership experience
• Required: 3 to 4 years of logistics/industrial/shipping experience
Education:
• Required: High School diploma or G.E.D. equivalent