Recruitment and Training: Develop and execute a strategic plan to recruit top talent from universities and career fairs. Implement an intensive 6-month training program that includes foundational sales techniques, cold calling, CRM usage, and insurance product knowledge. - Performance Management: Regularly evaluate trainee performance through assessments and KPIs, providing constructive feedback and additional coaching as needed. Facilitate one-on-one sessions to address individual challenges an... more details
Description
Position at Lamb Insurance Services
Job Purpose: To recruit, train, and manage a team of 10 recent graduates, preparing them for integration into the main sales team after a 6-month intensive training period focused on cold calling and fundamental sales skills.
Key Responsibilities:
· Recruitment and Training: Develop and execute a strategic plan to recruit top talent from universities and career fairs. Implement an intensive 6-month training program that includes foundational sales techniques, cold calling, CRM usage, and insurance product knowledge.
· Performance Management: Regularly evaluate trainee performance through assessments and KPIs, providing constructive feedback and additional coaching as needed. Facilitate one-on-one sessions to address individual challenges and foster professional growth.
· Sales Operations: Teach trainees how to effectively use the company's sales system and processes to maximize efficiency. Ensure they are well-versed in handling client interactions from initial contact to closing deals.
· Professional Development: Instill a strong sense of professionalism and industry standards. Mentor trainees on maintaining a high level of conduct and dedication in a sales environment.
· Analytics and Reporting: Leverage advanced analytics to monitor the progress of the sales training program. Use insights from data to refine training strategies and improve overall sales effectiveness.
· Collaboration with Corporate Training: Partner with the corporate training team to ensure that the training curriculum is aligned with the latest industry trends and company policies.
· Cyclical Program Management: Manage the logistical and operational aspects of running a recurring training program, ensuring a consistent and effective learning experience for each cohort.
· Stakeholder Engagement: Regularly communicate with senior management and other departments about the progress and outcomes of the training program. Gather and incorporate feedback to enhance future iterations of the program.
· Technology and CRM Training: Ensure that all trainees are proficient in using technological tools and CRM platforms, which are crucial for their future roles in sales.
· Career Path Planning: Assist trainees in understanding their career progression opportunities within the company post-training, helping them visualize their future roles and responsibilities.
Qualifications:
· Bachelor’s degree required.
· Proven experience in cold calling and activity-based selling environments.
· Experience managing early career professionals, preferably in a sales context.
· Strong process orientation and experience in developing cyclical training programs.
· Ability to manage remotely and hold team members accountable to strict performance metrics.
· Experience with CRM systems and technology-savvy.
· Strong analytical skills and a passion for data-driven decision making.
· Excellent communication skills and ability to provide constructive feedback.
