Product Quality Inspector
Who we are
lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.
About this team
At lululemon, our Product Quality Inspectors are responsible for incoming product inspection, reporting the inspection findings, and driving the short-term containment and remediation of product quality issues. Our QA Auditors serves as a final checkpoint to ensure our products meet lululemon quality standards and guests’ expectations before shipment to stores and delivery to our guests. This position is stationed at our global lululemon distribution center in Los Angeles.?
Reporting into the Team Lead, NA Production Quality Inspections, the Product Quality Inspector is responsible for incoming product inspection, reporting the inspection findings, and driving the short-term containment and remediation of product quality issues. QA Inspectors serve as a final checkpoint to ensure our products meet lululemon quality standards and guests’ expectations before shipment to stores and delivery to our guests. This position is stationed at our global lululemon distribution centers.
Core Responsibilities:
Product Inspections and Quality Control
- Responsible for inspecting styles as per lululemon’s inspection and sampling criteria, to ensure that workmanship, measurements, and overall products conform to defined product specifications and regulatory compliance standards
- Own the execution of the inspection process from Purchase Order (PO) receipt, to reporting and disposition of identified issues.
- Record and report inspection findings as defined by the Global Quality Manual
- Create and upload inspection reports into lululemon’s reporting system.
- Coordinate product rework with appropriate lululemon liaison offices (LLO), factories, and third-party rework facilities
- Conduct investigations and propose short-term corrective action plans, and product containment and disposition plans
- Train and educate new and temporary inspectors as required.
- Provide inspections data to support Global Quality improvement initiatives.
Quality Inventory Management
- Coordinate with DC Inventory Management teams to ensure Purchase Orders are handled and quarantined appropriately and effectively.
- Support the Global Quality team in reviewing inventory with quality nonconformances, and actively work on exiting that inventory through appropriate channels.
Relationship Management
- Independently own working relationship with 3rd parties and DC management team
- Contribute and support in creation of policies and procedures.
- Collaborate with DC Management teams to define DC specific QA procedures and workflows
Qualifications:
- 5+ years working experience in the garment/apparel/retail industry
- Diploma or associate degree in the garment manufacturing, quality or equivalent preferred
- 1+ years of quality inspection experience and knowledge of different inspection techniques
- Able to read, understand and interpret basic product drawings, dimensions, procedures, and work instructions.
- Able to use quality measurement tools, such as tape measure, caliper, hygrometer, moisture meter, light color box.
- Working knowledge of Microsoft Office products (Excel, Word, PPT, Teams, SharePoint)
- Working knowledge of an ERP or Warehouse Management system (WMS) is beneficial.
- Experience working in a Distribution Center environment is preferred.
Our “must haves”:
- Has strong interpersonal skills
- Work ethic with personal integrity
- Communities with honesty, kindness and creates the space for others to do the same.
- Integrates fun and joy as a way of being and working.
- Self-motivated, passionate, empathetic, approachable
Working Conditions:
- Must be able to sit or stand for extended period.
- Ability to work on computer for extended period.
- Ability to lift boxes weighing up to 50lbs/23kgs.
- Able to work flexible work hours based on DC receiving team schedule.
Must haves
• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances.
Compensation and Benefits Package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team?performance. The?typical hiring range for this position is from? $64,100-$80,600USD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements. ?
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
workplace arrangement
This role is classified as Hybrid under our SSC Workplace Policy:
Hybrid
In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.
