Job Abstract

Under general supervision receives patients and staff in person and over the telephone. Schedules procedures and interprets procedures to patients. Performs a variety of general clerical work and performs related tasks as required. Core Competencies. Demonstrates excellent customer service skills. Answers the telephone courteously within three rings, identifying self and department, routes calls, ascertains needs and takes accurate messages as appropriate. Schedules appointments in Cerner follow... more details

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