Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide. Receive and apply feedback from managers to improve call quality. Efficiently guide conversations and apply sales techniques to convert calls into reservations. Provide excellent customer service. Strive to meet and exceed monthly personal and department metrics. Adhere to a set full time schedule.... more details
Overview
Enterprise Mobility is looking to add full time work from home agents to our Support Services' Reservations Sales team!
If you…
- Are able to successfully follow a sales strategy to overcome customer objections and maximize revenue
- Communicate effectively with a wide range of callers
- Enjoy a sales-oriented culture, while working from the comfort of home
- Are able to ensure customer satisfaction through providing exceptional service to every customer
- Have a designated workspace at home that is quiet and distraction-free
- Are interested in growth and advancement opportunities
… Then this may be the perfect opportunity you’ve been searching for!
This remote position offers a compensation package of $ 17.25 /hour and includes paid virtual training, full-time benefits:
Medical
Dental
Vision
401k with a company match of up to 4%
Profit sharing
Paid time off including 8 hours of paid volunteer time
Employee discounts and much more!
Schedule: The training schedule is 2 weeks at M-F, 9am-5:30pm CST and will include required attendance for a network login day the Friday before the classroom training begins. Our full time, regular set schedules offer morning start times! (weekends included and holidays may be required based on business need)
Enterprise is a Veteran founded and Veteran friendly company that offers advancement opportunities after just one year with the company!
Responsibilities
- Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide
- Receive and apply feedback from managers to improve call quality
- Efficiently guide conversations and apply sales techniques to convert calls into reservations
- Provide excellent customer service
- Strive to meet and exceed monthly personal and department metrics
- Adhere to a set full time schedule
Equal Opportunity Employer/Disability/Veterans #LI-REMOTE
Qualifications
- Must currently reside in the state of Louisiana
- Must have at least one year of sales experience
- Permanent residence with a defined working space that is free of distractions from any background noise including but not limited to sounds from animal/pets, TVs, radios, and children or other adults in the home
- Working from home is not designed or intended to be a replacement for appropriate adult or child dependent care
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must be at least 18 years old
WFH Technical Qualifications for your home office:
- Must have a Windows PC (no Chromebooks or MACs) with Windows 10 OS
- Must have access to a cell phone to validate security information authentication
- Must have a computer USB headset with microphone
- Must have a webcam, both built-in and detached webcams are acceptable
- Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)
- Minimum upload speed of 3 mbps and minimum download speed of 25 mbps
- Use of wireless, hotspot or WiFi “air cards” are NOT ALLOWED
- The address on your application must be your current, accurate permanent address
*Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements
