Lead and supervise all aspects of freight operations, including inbound/outbound processing, loading, unloading and processing of customer shipments. Develop and implement strategic work procedures to meet the evolving demands of the department. Evaluate and assign driver routes Manage, assign and supervise pickups and deliveries in the local area Supervise hourly staff during various inbound, city and/or outbound freight operations and act as primary point of contact for workplace concerns and ... more details
What you need to succeed as a Freight Operations Supervisor at XPO
Minimum qualifications:
2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
Bachelor’s degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
2 years of supervisory experience
LTL industry experience
Positive attitude with the ability to multitask and motivate your team
Exceptional leadership, communication and administrative skills
About the Freight Operations Supervisor job
Pay, benefits and more:
Competitive compensation package
Full health insurance benefits available on day one
Life and disability insurance
Earn up to 15 days of PTO over your first year
10 paid company holidays
401(k) option with company match
Education assistance
Opportunity to participate in a company incentive plan
What you’ll do on a typical day:
Lead and supervise all aspects of freight operations, including inbound/outbound processing, loading, unloading and processing of customer shipments.
Develop and implement strategic work procedures to meet the evolving demands of the department.
Evaluate and assign driver routes
Manage, assign and supervise pickups and deliveries in the local area
Supervise hourly staff during various inbound, city and/or outbound freight operations and act as primary point of contact for workplace concerns and questions
Ensure production goals are met by managing tonnage, payroll and other administrative functions
Plan hourly employee schedules to meet daily operations goals and lower costs
Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations and laws
Implement all applicable XPO workplace policies and procedures and enforce compliance with same
Ensure customer freight is delivered and picked up timely and damage free.
Coach, train and develop employees on proper loading/unloading techniques and productivity, safety, efficiency and quality requirements, including conducting new hire employee evaluations and determining whether to issue, and preparing, corrective action for violations of XPO’s attendance, safety, accountability in the workplace and other workplace policies
Effectively direct a team to consistently meet or exceed productivity goals
Make recommendations regarding hiring, suspension and firing
Develop and present action plans to improve load average and model compliance
Participate in internal safety committees and engagement committees
Train employees on safety rules and processes
Monitor and maintain housekeeping within the shift to ensure safety and productivity
Conduct daily staff meetings and communicate corporate messages and revisions to policies and procedures to all team members
Inspect working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists
Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
Act as a champion of our values, demonstrating them and holding your team to the same high standards
Freight Operations Supervisors are required to:
Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery
Work outside in inclement weather
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
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