Job Abstract

Front Desk Agent at the River Terrace Inn, our beautiful river front location, in the heart of the Napa Valley

River Terrace Inn

Come work and be part of the River Terrace Inn Team (RTI). The RTI features luxurious accommodations, personalized service, and a pristine riverfront setting with an enchanting blend of modern elegance, laid-back California charm and the energy of downtown Napa just steps away from Napa’s best shopping, tasting rooms, and Oxbow Market.

THE JOB

As a Front Desk Agent, you will be responsible for providing quality guest services that include registration and check-out, PBX operations, and mail & message service. Your friendly, energetic and professional personality will ensure our guests' stay is a memorable one.

QUALIFICATIONS

We are looking for individuals with a positive, service driven attitude who are looking to be a part of creating exceptional experiences for our guests! This role requires high energy, attention to detail, a welcoming personality, and a big smile. Previous experience in a Front Desk or customer facing role is ideal. We are happy to train efficient, observant, and personable people who are proud to deliver a high-quality guest experience. Must be able to work a flexible schedule to include weekends and holidays as needed.

WHAT WE OFFER:

In return, the Front Desk Agent will be rewarded with competitive compensation. We offer health benefits, paid vacation, matching 401K, and the opportunity to work in our beautiful river front location as a part of a great team in a place where you can be proud. This is a full-time position; please expect some weekend and evening shifts.

CALL TO ACTION:

If you enjoy being a part of a dynamic team, meeting new people and accept new challenges, we invite you to apply and become a River Terrace Inn Front Desk Agent.

NOBLE HOUSE Culture

We are a group of individuals who share a passion for hospitality. The people who best fit River Terrace Inn are hard-working, reliable team players who enjoy providing a top tier guest experience with a positive ‘can do' attitude and a commitment to learn.

DEIA Statement

At River Terrace Inn, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Pay:

$19.00 per h/r

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.

Requirements