Logistics Coordinator Westampton, NJ This position is designed to communicate effectively with both vendors and customers to ensure that deliveries are consistently made on time as we work to meet the needs of our customers. Will report directly to the Terminal Manager. Responsibilities: Operations: Schedule and dispatch vendors or independent contractors to appropriate locations according to customer requests, specifications, or needs, using radios, telephones and dispatch software. Communicate... more details
Logistics Coordinator
Westampton, NJ
This position is designed to communicate effectively with both vendors and customers to ensure that deliveries are consistently made on time as we work to meet the needs of our customers. Will report directly to the Terminal Manager.
Responsibilities:
Operations:
Schedule and dispatch vendors or independent contractors to appropriate locations according to customer requests, specifications, or needs, using radios, telephones and dispatch software. Communicates all pertinent data (customer's locations, type of pickup, scanning requirements, temperature requirements, ect.) to vendors at the time of dispatch.
Receive, input, and distribute On Demand work orders, proof of deliveries (PODs), and manifests, and prepare reports as required by management.
Serve as a contact person for all Vendor/ICs within route territories and inform them about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
Manage contact with vendors and independent contractors to ensure all routes are covered as needed.
Determine response needed to effectively and appropriately deal with emergencies, accidents, and breakdowns.
Communicate Chain of Custody standards (location scanning, specimens handling, parcel scanning, HIPPA and TSA Compliance, ect.) as required by Priority Express customers.
Resolve Vendor/IC problems or grievances and refer to vendor management if further assistance is needed.
Evaluate importance of incoming telephone calls and prioritize accordingly.
Provide support to the customer service team on an as needed basis or during peak work periods.
Ensure that the policies and procedures as defined in the Priority Express Employee Handbook are consistently followed.
Makes decisions and takes the necessary actions to determine the most appropriate delivery methods to meet or exceed the customer's service expectations.
Maintain accurate documentation, on the status of each job within the dispatch POD, manages distribution of work, and ensures documentation is complete before jobs are cleared.
Other duties/tasks as assign.
Customer Service:
Provide excellent customer service by ensuring timely and efficient courier service for customers according to route schedules and On Demand requests.
Confer with customers or supervising personnel in order to address questions, problems, complaints, and requests for service.
Keep customers notified of changes with route schedules and or on demand delays.
Requirements:
Excellent verbal communication and problem solving skills
Computer skills including Microsoft Word, Outlook, and Internet.
Interpersonal skills; ability to foster teamwork and motivate/coach others.
Knowledge of local and regional geographical area
Accurately and quickly read maps
Make optimum decisions under pressure and time constraints
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.