The Toyota San Francisco Region’s Technical Training Department is looking for a highly qualified and motivated Service Training Specialist (STS). The Service Training Specialist is responsible for teaching the San Francisco region's technical training classes and curriculum to Toyota dealership technicians within the region. This position prioritizes customer safety by ensuring that our Dealers have technicians that are highly trained and capable of providing excellent service and adhering to T... more details
Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who we're looking for
The Toyota San Francisco Region’s Technical Training Department is looking for a highly qualified and motivated Service Training Specialist (STS).
The Service Training Specialist is responsible for teaching the San Francisco region's technical training classes and curriculum to Toyota dealership technicians within the region. This position prioritizes customer safety by ensuring that our Dealers have technicians that are highly trained and capable of providing excellent service and adhering to Toyota’s "Fix-It-Right-The-First-Time" protocol.
This position requires the ability to effectively communicate and collaborate with our Dealer partners to support the training and certification needs of their technicians. The STS is required to provide technical support and develop a close working relationship with our District Service & Parts Managers (DSPM) and Field Technical Specialists (FTS). This role requires monitoring of the regions training and certification status, shop maintenance, inventory of training vehicles and fixed assets. The Training Specialists are often called upon to provide our national headquarters with curriculum development and support of new model launches.
What you'll be doing
• Teach Toyota core and new model courses to technicians with varying skill levels.
• Successfully understand and transfer knowledge of highly complex technical material.
• Curriculum development.
• Comprehend and adhere to Toyota training programs and policies.
• Provide educational and technical support to the Toyota Technical Education Network (T-TEN and TEC’s Elite) schools.
• Provide technical support to regional personnel as needed.
• This position requires occasional overnight travel.
Qualification Section
What you bring
• Four-Year College Degree (BA or BS) or higher, or equivalent work experience.
• Detailed and advanced knowledge of automotive technology.
• Excellent verbal and written communication skills.
• Technical analysis and problem-solving skills.
• Extensive experience in automotive repair and diagnoses.
• ASE Master Technician certification.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook).
• Ability and willingness to travel up to 5% of the time.
• This position requires driving. A motor vehicle record that’s acceptable by company standards is required for this position.
Added Bonus If You Have
• Classroom Instructor and classroom/lab skills.
• ASE Master Technician certification (in all 8 areas and L1).
What we'll bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights
include:
• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
•Team Member Vehicle Purchase Discount
•Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Flexible work options based on business needs
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Relocation assistance (if applicable)
The annual base salary range for this position is $103,800.00 - $168,700.00
Belonging at Toyota
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.
