Duncan Solutions, a wholly owned subsidiary of Navient, is a full-service tolling and parking management company and a leading provider of parking management services to municipal and commercial clients, including citation processing, debt collections, and integrated parking management services. What started as a family business in 1936 has grown to become a preferred partner of the nation’s parking and tolling authorities with a presence in Canada. The Payment Processor position is responsible ... more details
Job Description
Duncan Solutions, a wholly owned subsidiary of Navient, is a full-service tolling and parking management company and a leading provider of parking management services to municipal and commercial clients, including citation processing, debt collections, and integrated parking management services. What started as a family business in 1936 has grown to become a preferred partner of the nation’s parking and tolling authorities with a presence in Canada.
The Payment Processor position is responsible for generating, processing and recording payments accurately, timely, and efficiently
Process Consumer Payments
Access safe utilizing dual controls & obtain payments and documents for daily processing.
Process payments received in the mail into various collection platforms.
Run electronic payments (IVR, Web, ACH, etc.) in the applicable collection platform.
Post returned checks (non-sufficient funds, account closed; etc.) in the applicable collection platform.
Identify and return payments for accounts that are no longer assigned to our company.
Log exceptions & suspense items.
Secure payments and documents in locked storage as needed.
Print and Balance Checks
Electronically process and print PACs (Pre-Authorized Check Drafts).
Balance PACs to reports generated from the various platforms.
Mail checks to clients with lockbox requirements.
Report Processing
Daily and monthly cash journals, over payment and cash discrepancy reports.
Over payment report for Operations to review.
Daily check reports for balancing.
Other miscellaneous reports when needed.
Prepare check requests for consumer or POE's (Place of Employment).
Daily Mail
Assist with mail retrieval from the Post Office.
Sort, open, batch, scan via OPEX and log daily mail.
Distribute consumer payments and correspondence as per department SOP.
Reconciliation/Daily Bank Deposits
Reconcile and balance cash journals to the bank deposits.
Scan and log all payments using the deposit scanner.
Archive deposit images daily for retention and research.
Scan daily work to accounting.
Special Assignments
Assist management with policy, and procedural issues involving consumer payments.
Assist management with payments application conversions or upgrades.
Internal regulatory training.
Any other assignments upon request.
MINIMUM REQUIREMENTS:
6 - 12 months experience in collections or a clerical/administrative environment or equivalent.
Basic knowledge in Microsoft Office including Word, Excel and Outlook.
Must have good calculator and math skills.
High School Diploma or the equivalent.
Must be of driving age and obtain and maintain a valid state-issued driver’s license. Require a driving record check and prefer to be accident and ticket free for at least a year. Employee must not use any drugs or substances that would interfere with the ability to drive safely.
PREFERRED QUALIFICATIONS
Customer Service skills.
Previous data entry experience.
Computer Skills with the ability to work with Microsoft Excel effectively.
Ability to work in a fast paced environment.
Detail oriented.
Have positive can do attitude.
Willingness to learn new tasks.
Flexibility to reorganize day as needed to meet client deadlines.
Team oriented in accomplishing department goals.
Organizational and time management skills.
Must possess good communication skills including verbal and written.
Work quietly and independently.
Understand and follow NPI and Segregation of Duty procedures at all times.
Suggest enhancements to processes and assist in creating efficiency's within department.
Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; use hands to finger, handle, or feel objects, tools or controls; talk, hear, and walk; the employee is occasionally required to stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.