Job Abstract

SCO Family of Services is looking for a Payroll Assistant to join our team in Garden City, NY.

*This is a hybrid position; the employee is required to be in office 3x/wk , dependent on the needs of the department *

Essential Job Functions:

• Answer and resolve telephone, email, and other form of request on Payroll matters
• Provides payroll information by answering questions and requests.
• Gathering and examining timesheets to ensure their validity
• Preparing and distributing hard copy or electronic paychecks as needed
• Performing all tasks well before the pay run to ensure that staff members are compensated and notified on time.
• Addressing queries about payroll-related issues.
• Working to resolve discrepancies in payments as a matter of urgency.
• Research time & attendance data to review/respond on questions from employees & managers
• Participate on Payroll team discussions that will identify, recommendation and implement process improvement opportunities to enhance delivery of time & attendance services to employees
• Must be able to establish and maintain a strong partnership and communication with HR, UKG, Legal, Finance and other HR direct process teams while supporting Payroll initiatives
• Assist Payroll Manager and Assistant Payroll Manager in best practice of Payroll communication to Managers, including resending created topic memos, as needed
• Resolves payroll discrepancies by collecting and analyzing information and interacting with HR.
• Perform other duties or special projects as assigned.
• Maintains payroll operations by following policies and procedures, and reporting needed changes.

Qualifications:

• Degree in Human Resource, Business, Finance and/or Accounting preferred but not required.
• Understand the employment law and regulatory guidelines related to labor practices and time/attendance activities or willing to learn;
• Handle challenging situations with diplomacy & tact;
• Work independently, accurately and meet deadlines;
• Analyze data to identify and resolve issues;
• Well-developed problem-solving skills;
• Knowledge of UKG WFC and/or Dimensions or equivalent time and attendance system a plus;
• Maintain confidentiality with highly sensitive information and adhere to data privacy and internal compliance requirements;
• Strong organizations skills with the ability to manage multiple priorities, work under pressure & maintain a high degree of accuracy in a fast-paced, deadline-driven environment;
• Excellent written, verbal, and presentation skills;
• Work effectively in a team environment and collaborate with other functions;
• Flexible to work extended hours as necessary, including during weekly peak payroll processing days;
• Microsoft Office (particularly Excel) knowledge.