DESCRIPTION
The AWS Industries (AWSI) Specialist SA team is seeking a Senior Cloud Operations Solutions Architect (SA). Aligned to the world's largest companies, the Sr. Cloud Ops SA is responsible for leading customers through the design and implementation of best practices to run and maintain workloads on AWS. In this role, you'll partner with AWS Account Teams to drive cloud operations excellence with customers, including observability, automation, landing zones, optimization, and more. As part of the AWS Industries Specialist SA team, you'll have an opportunity to spearhead foundational best practices with domain experts across the globe.
As an experienced cloud operations expert, youll be responsible for representing customers with aligned product teams, shaping external guidance, and scaling through industry focused pattern development. Youll have opportunities to develop your personal brand through public guidance published as blogs, as well as opportunities to speak at AWS conferences. Youll be expected to earn the trust of platform engineers and technology executives alike. As a member of the AWS technical community, youll mentor members of the technical field, lead internal enablement sessions, and help influence messaging. The ideal candidate has experience deploying enterprise-scale observability solutions, and may have experience in infrastructure-as-code or automation technologies.
A day in the life
- Work with customers to understand the business impact of the workload
- Provide expert-level knowledge on various architecture patterns and services
- Document and share best practices across through blog posts, white papers, speaking engagements, and more
- Work with AWS product and service teams to collect and prioritize customer feedback
- Collect and communicate cloud operations trends from a global set of multinational customers
About the team
As a Solutions Architect at AWS, you will have the opportunity to help shape and deliver on a strategy to build broad use of Amazon's utility computing web services (e.g., Amazon S3, Amazon EC2, and Amazon Cloud Front) directly with our key customers. Your broad responsibilities will include: owning technical engagements, designing secure architectures, developing a deep expertise in the AWS technologies as well as broad know-how around how applications and services are built securely using the AWS platform, and being a subject-matter expert on securing cloud workloads.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.
We are open to hiring candidates to work out of one of the following locations:
Dallas, TX, USA | New York, NY, USA | San Francisco, CA, USA | Seattle, WA, USA
BASIC QUALIFICATIONS
- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures
PREFERRED QUALIFICATIONS
- 5+ years of infrastructure architecture, database architecture and networking experience
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Experience working with end user or developer communities
- Knowledge of AWS services, market segments, customer base and industry verticals
- Experience architecting/operating solutions built on AWS
- 3+ years of deploying enterprise-scale observability solutions and experience in infrastructure-as-code or automation technologies
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
