The primary function of this position is to manage the maintenance, repair and the return to service of on-bus electronic components. This individual will ensure that all work performed is accomplished in accordance with all company regulations. Initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions, as well as interface with maintenance personnel, Customer Service, Safety, Operations Support Center and vendors to ensure an outstanding customer ex... more details
Summary
The primary function of this position is to manage the maintenance, repair and the return to service of on-bus electronic components. This individual will ensure that all work performed is accomplished in accordance with all company regulations. Initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions, as well as interface with maintenance personnel, Customer Service, Safety, Operations Support Center and vendors to ensure an outstanding customer experience.
KEY RESPONSIBILITIES
Daily management of all onboard electronic equipment including security components, GPS communication equipment, and onboard media equipment to ensure the highest quality onboard experience is provided to customers
This position will be the technical subject matter expert for all onboard electronics, including communicating and training personnel on equipment updates and/or newly sourced equipment
This position will update product manuals including electrical drawings and wiring documents to ensure accuracy of published materials
This position will manage and participate in daily fleet audits. This includes some data entry and performance reporting analysis. Incumbent must be able to lead monthly supplier meetings when assigned
Develop and manage onboard equipment preventative maintenance programs. These programs will be performed in accordance with company regulations to ensure system integrity
Lead maintenance personnel through problem solving activities to create long term solutions to chronic equipment or process challenges. Maintain and submit issues logs to management as required
Manage inventory to ensure proper inventory levels are maintained for replacement components and equipment
Manage all asset tracking tools, weekly, including supplier provided web portals to ensure complete and accurate reporting is available
Communicate regularly with management on the progress of assignments, challenges encountered, related work conditions, equipment or personnel
Actively participates in safety or educational training as required
Follows all safety standards & guidelines, including but not limited to, wearing of safety glasses, wearing of steel-toed/safety shoes, appropriate safety gloves as needed, and proper attire
Ability to self-manage or work as part a group
REQUIREMENTS
High School Diploma Required; Associate Degree in Electronics or Computer Science a plus
Experience
2+ years supervisory experience
5-7 years technical field experience
Must have a valid DL
Skills
Knowledge of machines and tools, including their designs, uses, repair, and maintenance
Excellent written, verbal, interpersonal, and speech communication skills
Demonstrated ability to work both independently, as well as, within a team environment
Excellent organizational skills
Ability to make routine independent decisions
Ability to set and meet objectives
Must be able to speak and read conversational English
Candidate must have excellent communication skills in dealing with clients, management and co-workers
Candidates must be prepared to travel and follow all company guidelines for travel expenses including managing the use of company credit card
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