Job Abstract

ICF is seeking a Procurement System Manager that will play a key role in the development and adoption of a new Source-to-Pay (S2P) tool. The position will report into the Vice President of Contracts + Administration Operations and as member of the Contracts & Administration (C+A) Group.

To be successful in this role, you will demonstrate a proven ability to manage large collaborative efforts, navigate enterprise-level change, and partner effectively with a diverse set of technical and non-technical stakeholders to achieve comprehensive solutions.?Excellent communication and a consultative approach are of utmost importance. The ideal candidate has prior experience working in a professional services environment and possesses the ability to effectively translate business needs to technical stakeholders as well as communicate technical concepts to functional and business stakeholders. This role is ideal for someone ready to join a fast-paced environment, who is energized by designing and building scalable, controlled processes, and likes working cross-functionally to drive business transformation.? 

? 

Key Responsibilities: 

S2P Product Configuration & Implementation: 

• Serve as product owner for the enterprise-wide Source-to-Pay/ Vendor Management tool, managing the phased design, configuration, and implementation of the system.  
• Bridge business strategy and the practical development of the solution to ensure optimal functionality and user experience. 
• Partner closely with IT to align efforts and maintain a cohesive approach to?development of the tool. 
• Partner closely with project team, including Project Manager and external system implementation partner, as well as Sponsors and Change Management, to develop and execute product implementation, which includes coordination with relevant stakeholders in developing project plans, timelines, and resource allocation strategies to ensure successful project delivery. 
• Collaborate with internal stakeholders to identify system requirements and configure features and workflows to meet business needs. 
• Develop and deliver user training, guidance content, and support to ensure effective utilization of the system across ICF user groups. 
• Establish and maintain strong relationships with the system provider and implementation partner to foster collaboration and drive effective outcomes that are on time and on budget. 

S2P Product Post-Implementation:  

• Manages day-to-day management of the tool, including working with various user groups and technical contributors to support access, analytics, and design/user experience needs. 
• Define key metrics for success, such as user engagement, customer satisfaction, and product adoption rates; actively track and report out on these metrics and collaborate with stakeholders to address areas for improvement; use the insights gained to inform future decisions and improvements. 
• Perform regular system audits, troubleshoot issues, and implement necessary updates and enhancements. 
• Develop, own, and execute product roadmap post implementation, which includes coordination with relevant stakeholders in developing project plans, timelines, and resource allocation strategies to ensure successful project delivery.  
• Manage agile development process, including maintaining backlog of enhancements, lead sprint planning, prioritize items from the backlog, facilitate and participate in Scrum events, mitigate roadblocks, estimating levels of effort required, acceptance criteria, and ensuring that the team has a clear understanding of the goals for the sprint. 
• Identify opportunities to streamline processes and enhance efficiency through automation and standardization. 
• Stay abreast of industry best practices, regulatory requirements, and emerging trends in vendor management. 
• Collaborate closely with Procurement Leadership, Project Management, IT, and Change Management teams, as well as various user groups to ensure that the product remains aligned with changing market conditions and user preferences, fostering adaptability and continuous improvement. 
• Develops and maintains appropriate tracking and reporting of VMS tool performance post implementation to evaluate future investment. 

Basic Qualifications: 
 

• 10+ years’ experience in a Procurement-related roles, such as Subcontracts, Purchasing, Vendor Management in a consulting environment. 
• 4+ years’ experience leading cross-functional projects from conception to successful implementation with demonstrated project management skills.
• Prior experience with procurement and vendor management processes working with U.S. federal and commercial client requirements under a government approved Purchasing System
• 4+ years of hands-on experience with at least one Source-to-Pay system and familiarity with different Source-to-Pay and vendor management software platforms 

Preferred Qualifications: 

• Bachelor’s degree in business administration, Information Systems, or related field. 
• Excellent communication and interpersonal skills with the ability to collaborate effectively with various internal stakeholder groups at different levels of the organization, and external vendors 
• Prior experience working in Deltek ERP tools (Costpoint and Maconomy)  
• Knowledge of vendor and project master data governance principles 
• Proficiency in Microsoft Office Suite and project management tools 
• Strong analytical and problem-solving abilities with a keen attention to detail and accuracy 
• Project Management Professional (PMP) certification or similar credentials  
• Working knowledge of product development architecture 
• Solution-oriented with a customer-centric mindset  
• Ability to effectively manage multiple priorities 
• Familiarity with Agile methodologies, principles, and practices 

#LI-CC1