Where You'll Make an Impact:Availability When Facility Is Open: This could include nights, weekends, and holidays. Provides Ensures the best treatment experience for guests by maintaining the standards set for the Live! Spa treatment menu and standards of excellence. Adheres to the policies of the spa and hotel. Performs massage and body services that meet the service standards and fulfill guest satisfaction. Customizes treatments based upon guest needs and preferences. Performs all treatments o... more details
Massage Therapist - Part-Time - Maryland
ID
2024-8356
Division
Marketing
Department
Marketing Administration
Employee Type
Part-Time Non-Exempt
City
Hanover
Overview
Why We Need Your Talents:
Responsible for providing massages and other body treatments to guests of our Spa.
Up to $1000 sign-on bonus for licensed massage therapists!
*Pay out amount is based on performance reviews after 90 days and 6 months*
Responsibilities
Where You'll Make an Impact:
Availability When Facility Is Open: This could include nights, weekends, and holidays.
Provides Ensures the best treatment experience for guests by maintaining the standards set for the Live! Spa treatment menu and standards of excellence.
Adheres to the policies of the spa and hotel.
Performs massage and body services that meet the service standards and fulfill guest satisfaction.
Customizes treatments based upon guest needs and preferences.
Performs all treatments on services menu under specific license.
Is able to assess any contraindications of the guest that may prevent service from taking place.
Maintains focused guest care and excellent communication at all times throughout the service.
Exhibits a positive and collaborative attitude in the workplace.
Understands and uses universal precautions when providing services.
Cleans and disinfects all equipment and workspaces in between services and on a daily basis as sanitation guidelines direct.
Maintains the highest level of product knowledge and has complete knowledge of all spa services presently offered. Understands the ingredients in products and can explain their benefits to guests. Answers guest’s questions in a knowledgeable and professional manner.
Recommends products for home use and is accountable to answer for reported product sale metrics.
Consistently recommends other services or amenities of spa or hotel.
Begins and ends all treatments on time.
Follows all time and attendance policies. Works assigned schedule. Arrives and departs from their shift on time.
Informs Spa Manager or other assigned spa personnel about product or resource needs.
Performs all treatments on services menu based upon current licensure.
Completes all assigned side work as needed including room set up and breakdown, removal of soiled linens, stocking and inventory.
Attends all scheduled meetings.
Attends scheduled professional trainings.
Reports any incidents or accidents to a member of the management team.
Performs other duties as assigned.
Skills to Help You Succeed:
Experience Valid Maryland state license in massage therapy or other credentials required by Maryland.
Current CPR certification.
Customer service experience, preferably in a spa.
Must be able to build rapport with guests and determine needs.
Excellent work ethic.
Efficient, well organized, and able to handle a variety of duties simultaneously.
Energetic, enthusiastic and motivational.
Professional manner, discretion, and appearance.
Good verbal and written skills.
Strong team player.
Qualifications
Must-Haves:
Experience High School Diploma or GED.
Must maintain all current licenses and certifications that are required on a state or local level.
Physical Requirements:
Experience Ability to stand for long periods.
Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly to move objects.
The employee may occasionally lift and/or move up to 25 pounds.
This position requires the following abilities: balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.
The employee will be required to operate the following tools: massage oils and lotions, hot stones, hot cabbie, hand towels, eye masks, body treatment products, hot packs, mud, salts, paraffin heaters, and disinfectants.
Work conditions may include exposure to odors, fumes, and vibrations. For those working in a facility with a steam room or hydrotherapy, this would include working with or near water and steam in hot temperatures.
What We Offer
Perks We Offer You
Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
Generous retirement savings options are available.
Free uniforms
Free parking
Discounted meals
Service and Attendance bonuses
Tuition reimbursement
Discounts on hotels, theme parks, travel, and more!
Life at Live!
24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
Casino is over 100,000 square feet and requires the ability and energy to move about it with a true sense of urgency!
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
You will work in an environment where smoking is allowed
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