Assists with daily activities of shipping department regarding materials movement or handling, receiving, loading, unloading, transporting, stacking, order filling and shipping printed product. Performs manual and clerical duties related to the preparation and shipment of customer samples and finished product mailed primarily through Fed Ex, UPS, USPS and other similar carriers. Ensures product is produced and prepared according to customer specifications and service level agreements. Responsibi... more details
Job Description
Assists with daily activities of shipping department regarding materials movement or handling, receiving, loading, unloading, transporting, stacking, order filling and shipping printed product. Performs manual and clerical duties related to the preparation and shipment of customer samples and finished product mailed primarily through Fed Ex, UPS, USPS and other similar carriers. Ensures product is produced and prepared according to customer specifications and service level agreements.
Responsibilities:
Performs manual and clerical duties related to the shipment and receipt of materials, supplies, equipment and finished products shipped via freight or third party LTL carrier
Typical shipping activities include: checking goods against shipping documents and authorizations, packing goods for shipment according to specifications, preparing bills of lading, posting weight and shipping charges and attach information and shipping instructions on to boxes
Perform typical activities related to receiving materials such as unloading trucks; checking against bills of lading, packing slips, etc., identification and quantity; maintaining records of goods received
Perform routine, but varied duties in support of manufacturing areas in accordance with standard procedures
Maintain necessary files and documentation.
Utilize small hand tools and operates material handling equipment including forklifts, skids, pallet handlers, hand trucks, etc. to stage materials and load trucks
May perform activities related to load planning of outbound trucks to meet customer delivery requirements and cost parameters
Apply knowledge of department policies and procedures to resolve customer and operational concerns/issues as needed
Effectively communicate with customers, suppliers, customer service, and production
Build and maintain positive relationships within each service area/department; coordinating and utilizing resources to ensure all products are handled, stored and shipped according to established guidelines, at the lowest possible cost
Work closely with management staff to understand and assist with implementing action plans to achieve department objectives and improve efficiencies.
Assist management with departmental activities, training, safety and special projects
Ensure compliance with all safety regulations, quality standard, policies and procedures
Report any problems, potential problems, hazardous situations to management
Inspect products and/or shipments to verify conformance to specifications
When necessary, attend production meetings and/or confer with other departments to coordinate shipping/receiving activities
May provide oversight of work conducted by junior-level staff and/or review/audit work for accuracy
Maintain a clean and organized work area. Maintain security at receiving/shipping dock doors
Ensure the “Quality Policy and Objectives” are understood and achieved
May drive delivery van to transport materials or products in local area, maintaining a safe vehicle and comply with all government regulatory laws
Qualifications
HS diploma or GED is preferred
Minimum of 3 years of experience in an administrative/operational support in shipping/manufacturing operations
Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job
Have a strong knowledge of required information systems, including materials tracking systems, storage and retrieval systems, inventory control systems and applicable reporting systems which may include spreadsheets, databases and other materials receipt and usage systems.
Must have very good knowledge of technology to include computers and software programs.
Must have very good oral and written communication skills to communicate effectively across departments when completing assignments
Requires very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others.
Ability to safely operate Powered Industrial Vehicles, required.
Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and rarely lift in excess of 50 pounds
Ability to add, subtract, multiply, and divide in all units of measure
Ability to compute rate, ratio, and percentages
Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues
Additional Information
The national pay range for this role is $51,900 to $91,500 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.
RRD is an Equal Opportunity Employer, including disability/veterans
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