Manager, Adult League Job Post Information - : Posted Date 23 hours ago(7/12/2024 9:40 AM) ID 2024-4363 # of Openings 1 Category Leadership Company : Name USTA Middle States Who We Are. The United States Tennis Association (USTA) Middle States Section, a not-for-profit organization located in Valley Forge, Pennsylvania, is part of the national governing body of the sport of tennis in the United States. USTA Middle States is a vibrant, collaborative work environment that draws people who are pass... more details
Manager, Adult League
Job Post Information* : Posted Date23 hours ago(7/12/2024 9:40 AM)
ID
2024-4363
# of Openings
1
Category
Leadership
Company : Name
USTA Middle States
Who We Are
The United States Tennis Association (USTA) Middle States Section, a not-for-profit organization located in Valley Forge, Pennsylvania, is part of the national governing body of the sport of tennis in the United States. USTA Middle States is a vibrant, collaborative work environment that draws people who are passionate about their jobs. A diverse, dynamic organization, USTA Middle States is dedicated to growing the game of tennis for all people throughout Pennsylvania, New Jersey, Delaware, and Northwest West Virginia.
Why Work for the USTA?
We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!
The Role
The Adult League Manager is responsible for overseeing the logistical aspects of adult leagues, ensuring smooth operations, and delivering high-quality competitive experiences for participants within USTA Middle States (USTA MS). Reports to the Senior Director of Competition.
Develop and implement adult tennis league programs within USTA MS, including league seasons, divisions and match schedules.
Manage adult league coordinators, while collaborating with captains and facilities to coordinate league operations and ensure functioning of the leagues.
Promote adult leagues to tennis clubs, facilities, providers and individual players within USTA MS through various channels, including social media, email and community outreach.
Engage with league participants to address inquiries, provide assistance and foster a sense of community and camaraderie among players. Identification/recruitment and training of captains.
Serve as the primary point of contact for league participants, providing information, mentorship and support regarding league registration, rules and procedures.
Communicate league details, schedules and updates to participants, captains and facilities through email, phone, social media and other communication channels.
Coordinate league championship match play, including scheduling, court assignments and match supervision to ensure fair and organized competitions.
Plan and organize league events, such as season captains meetings, playoffs and championships to enhance participant engagement and enjoyment.
Record match results accurately, updating league standings and statistics in real time.
Generate reports on league performance, participation trends and feedback for review and analysis.
Ensure USTA regulations, rules and guidelines are followed throughout the league season.
Monitor league competitions for fair play, sportsmanship and compliance with rules and regulations which include reviewing player’s NTRP computer ratings.
Who You Are
College degree preferred with a minimum of 5 years of industry/business experience.
Excellent organizational, communication, administrative, and management skills.
Commitment to fostering inclusion and respect for individuals from different backgrounds, identities and experiences.
Strong interpersonal skills and ability to contribute to a positive work environment. Ability to work well with a mix of people and personalities, build relationships and network.
Outstanding customer service skills and ability to put the customer first. Proficiency working with, guiding and supporting volunteers.
Inclusive problem solver with the ability to work collaboratively with and build trust with key internal and external stakeholders.
Ability to handle multiple priorities and projects simultaneously.
Knowledge of USTA programs and tennis industry preferred.
Proficient with various computer systems and ability to learn new programs and software.
Meet travel demands, work nights and weekends as required.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time.
TO APPLY: Interested candidates should submit a cover letter and resume to servingtennis@ms.usta.com by July 26, 2024. Please include Adult League Manager in the subject line.
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