The Assistant Fitness Director is at the forefront of all New Member Orientation and Fitness Sales in each club location. The Assistant Fitness Director manages the New Member Orientation process, assigning sessions to Personal Trainers as appropriate, to ensure all members receive a welcoming experience. The Assistant Fitness Director engages with new and existing members to safely and effectively help members achieve their fitness goals through US Fitness Programs and Services that appropriate... more details
Summary Objective: The Assistant Fitness Director is at the forefront of all New Member Orientation and Fitness Sales in each club location. The Assistant Fitness Director manages the New Member Orientation process, assigning sessions to Personal Trainers as appropriate, to ensure all members receive a welcoming experience. The Assistant Fitness Director engages with new and existing members to safely and effectively help members achieve their fitness goals through US Fitness Programs and Services that appropriately meet the needs of those members.
Essential Functions:
Deliver the Ultimate Fitness Experience to every member, every time
Schedule and conduct new member orientation, pre-exercise biometrics and goal evaluations
Execute exercise programs for a wide variety of members
Orient new members to facilities, introduce them to fitness, and provide a meaningful entry point to all training opportunities
Convert Smart Start experiences into fitness sessions
Sell personal training and meet all personal training performance goals
Job Responsibilities:
Create safe and effective exercise programs
Keep accurate and detailed records of program progress
Qualify leads using the Exercise Readiness Questionnaire and Member Profile
Daily consistent management of all personal training sales leads and confirmation that lead follow-ups are completed daily
Daily consistent management of lead tracking and reporting through accurate use of established reports and SOP’s
Maintain personal training clients
Train members and deliver personal training sessions that exceed US Fitness standards
Attend all Personal Training Meetings and Audit Meetings as set by club and regional management
Work early morning, evening, and weekend hours as scheduled and ensure that club is able to conduct new member orientation and assessment sessions as necessary during those times
Understand and follow employee standards of conduct and ethics
Understand and uphold club building, facilities, service, program, and emergency procedures
Complete all in-house training as assigned
Act as Manager on Duty when necessary
Assume other duties as assigned
Required Knowledge, Skills, & Abilities:
Excellent verbal and nonverbal communication skills
Excellent listening skills
Ability to motivate and nurture others
Outwardly facing professional appearance
Confidence and desire to create new relationships quickly
Ability to quickly acquire and apply new knowledge and skills
Ability to manage team members effectively
Demonstrated selling skills
Strong work ethic that includes punctuality, organization, and attention to detail
Ability to maintain a friendly, enthusiastic, and positive attitude
Ability to handle challenging customer experiences with patience, tact, and professionalism
Understanding of basic cash procedures
Basic computer skills
Required Experience, Education, & Certifications:
Nationally recognized personal training certification from a US Fitness accepted provider required
CPR/AED certification required
Participate in professional development and continuing education opportunities in order to maintain national certification as established with Fitness Director
Employee Benefits:
All US Fitness team members receive:
Complimentary Membership and Guest Privileges
Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
Discounts on Serenity Day Spa Services and all apparel
Employee Referral Gift
In-house Continuing Education Credits and CEC Reimbursement
Additional Full Time Benefits:
Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
401(k) Retirement Plan
Paid Time Off
Relocation: Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.
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