The Inside Sales Representative serves as a customer service centric facilitator to the sales process that generates new sales opportunities via phone, email, or other electronic communication. Responsibilities:Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support. Prospects for new sales opportunities via outbound calling and emailing. Provides product pricing by consulting the pricing matrix, as well as ... more details
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Job Type
Full-time
Description
The Company:
Come join our growing family! BPS Supply Group is part of one of the largest and fastest growing independent value-added PVF (pipes, values, and fitting) distribution businesses in the United States with over 1 million sf of warehouse space, 6000+ customers and 40+ locations nationwide. We provide engineered products and industrial supplies to end users across a variety of mission-critical end markets.
Decades of proven performance spurs continuous career growth opportunities at all levels of our organization.
Role Overview:
The Inside Sales Representative serves as a customer service centric facilitator to the sales process that generates new sales opportunities via phone, email, or other electronic communication.
Responsibilities:
Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
Prospects for new sales opportunities via outbound calling and emailing.
Provides product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price.
Ensures timely shipment of materials and customer satisfaction.
Contributes to add-on sales by maintaining a high level of product knowledge.
Handles customer inquiries and problem resolution in partnership with the Outside Sales rep.
Performs estimating, take-off, and proposal duties as necessary.
All other duties assigned by management.
Salary: $26.89 - $37.11 per hour with 15% incentive opportunity; Salary based on experience
Benefits:
BPS Supply Group is committed to helping our associates live healthy, prosperous, and secure lives by providing comprehensive compensation, benefits, retirement, and insurance programs. Along with industry leading compensation packages, expect top notch medical, dental, vision, and employee assistance programs. Paid time off and paid holidays will help you recharge. Securing your future is made easy with our retirement savings plan with company match and a variety of life insurance products for you and your family.
Requirements
Requirements:
Personal integrity, customer service, sales, and communications ability to provide top-notch service while increasing sales metrics.
3+ years of inside sales experience in the same or similar industry preferred.
High School Diploma or College Degree preferred.
Expert level MS Office Suite and distribution-specific ERP systems skills.
Ability to pass background check, MVR check, and drug test where required.
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