Of Work
Position Definition: This position requires a creative and technology savvy team player who works under the direct supervision of the department Supervisor, but may also report to department librarians as directed by the Supervisor, to perform a variety of duties at the youth services reference desk and in the teen room, in addition to a variety of non-public duties that affect the quality of services provided to the public. Example of Duties:Ability to work at a busy reference desk to... more details
Description of Work
Position Definition:This position requires a creative and technology savvy team player who works under the direct supervision of the department Supervisor, but may also report to department librarians as directed by the Supervisor, to perform a variety of duties at the youth services reference desk and in the teen room, in addition to a variety of non-public duties that affect the quality of services provided to the public.
Example of Duties:
Ability to work at a busy reference desk to answer basic reference questions.
Ability to work at a busy circulation desk.
Ability to successfully promote youth programs and conduct outreaches services.
Assists with programs for ages birth – 12th grade.
Assists with collection development and reader’s advisory.
Assist patrons in using the public computers to access the public catalog, Internet and databases.
Provides general technical support, self-service resources (photocopiers, printers, computers, software applications, online registration and placing holds on items).
Assists with simple maintenance and basic troubleshooting of: computers, printers, and photocopiers.
Assists with Youth Services flyers, press releases, emails, calendars, newsletters, and website.
Conducts story times, book clubs, summer reading programs.
Attend reference training and other educational programs as they become available.
Establishes priorities in performance of assigned duties and reports accomplished tasks to Supervisor.
Note: The above description is illustrative of tasks and responsibilities. It is not all-inclusive of every task and responsibility.
Required Knowledge, Skills and Abilities
Follows and enforces library policies and procedures; The ideal candidate will have the ability to acquire a working knowledge of professional library methods, reference resources and practices, regulations and procedures pertaining to library responsibilities, in addition to knowledge of books, authors and reader’s interests; skill in understanding and using computer applications; skill in applying library research methods and practices; ability to work independently with a minimum of supervision; ability to communicate effectively in written and oral expression; ability to deal with the public in a professional and courteous manner; knowledge of and experience with PCs and the Internet; maintains confidentiality of library users’ records; works in other areas of the library as necessary.
Minimum Qualifications
Two years post-secondary education is required. Applicant must be proficient in the Microsoft Office Package and interested in learning new technologies. Two years of work experience in a public library, school library, and/or a preschool is a plus.
Special Licenses/Certifications AND/OR Supplemental Information
Hours: Up to 19.5 hrs/wk. Dept.: Library Beginning pay rate: $19/hr
The City of Norwalk is an Affirmative Action/Equal Opportunity Employeer
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