Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As a Senior Product Associate in the Treasury Services Payments organization, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and con... more details
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in the Treasury Services Payments organization, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Partners with respective payment Product, Operations, Technology and Credit Risk teams to understand the payment life cycle, specifically with respect to the funds control and credit risk identification and mitigation
Analyzes and creates informed view on As-Is vs To Be decisioning and governance across payment rails
Identifies and documents product risks such as credit / funds control risk for the Bank and the client
Aggregates data, risk analysis, payment flow documentation and visual presentation of critical payment flows to highlight points of failure and potential risk from a credit risk perspective
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Ability to work with big data sets, ingest and derive a meaningful analysis helping with strategic decisioning for the program
Ability to present the analysis to the senior stakeholders through power point and other visual tools to help with informed decisioning
Partner
Advanced organization skills, , self-motivated and ability to work in collaborative team environment
Advanced MS Excel and MS Powerpoint skills
Preferred qualifications, capabilities, and skills
Developing understanding of CIB Payment flows and underlying risk factors
Prior experience of working on Projects involving multiple stakeholders and cross impacts
Prior experience of working on Control & Policy documentation
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