Job Abstract

General Purpose

Perform a wide range of administrative and office support activities for the department and/or managers and supervisors to facilitate the efficient operation of the organization.

Duties and Responsibilities

· answer, screen and transfer inbound phone calls

· receive and direct visitors and clients

· familiar with standard office platforms, Microsoft Office and Quickbooks

· general clerical duties including photocopying, fax and mailing

· maintain electronic and hard copy filing system

· written communication skills

· organizational skills

· accuracy and attention to detail

· time management, multitasking, and flexibility

· handle requests for information and data

· resolve administrative problems and inquiries

· prepare written responses to routine enquiries

· prepare and modify documents including correspondence, reports, drafts, memos and emails

· schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors

· prepare agendas for meetings and prepare schedules

· open, sort and distribute incoming correspondence

· maintain office supply inventories

· coordinate maintenance of office equipment

· help with any human resource functions necessary

Education and Experience

· computer skills and knowledge of relevant software

· knowledge of operation of standard office equipment.

· knowledge of clerical and administrative procedures and systems such as filing and record keeping

· knowledge of principles and practices of basic office management

Key Competencies

· communication skills - written and verbal

· Excellent Customer Service skills

· planning and organizing

· prioritizing

· problem assessment and problem solving

· information gathering and information monitoring

· attention to detail and accuracy

· flexibility

· adaptability

· customer service orientation

· teamwork

· maintaining confidentiality

Job Requirements:

• High school diploma, however, a college degree is an added advantage
• Computer competent
• Should know all the important software used in offices

· We are looking for dependable and professional candidates with at least 2-3 years of Administrative experience. Applicants will also need the ability to multi-task, possess EXCELLENT customer service skills, display great communication skills, and provide strong attention to detail with the ability to exhibit empathy towards patients and referring physicians.

· We offer benefits including: medical / dental / vision coverage, paid time off, observed holidays, 401K matching, inter-company transfer opportunities, and a host of other perks!