Join GDIT as an IT Monitoring Specialist and be pivotal in maintaining our IT systems' performance and reliability. Your role focuses on proactive monitoring, rapid incident response, and effective troubleshooting, ensuring system stability for our critical operations. Responsibilities:Proactively monitor IT systems, networks, servers, and applications, quickly identifying and resolving issues to maintain optimal performance. Utilize advanced monitoring tools (e.g., Dynatrace, Nagios) for alert ... more details
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret SCI + Polygraph
Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph
Suitability:
Public Trust/Other Required:
Job Family:
Systems Administration
Job Qualifications:
Skills:
IT Incident Management, Networks, System Administration
Certifications:
Experience:
5 + years of related experience
US Citizenship Required:
Yes
Job Description:
Join GDIT as an IT Monitoring Specialist and be pivotal in maintaining our IT systems' performance and reliability. Your role focuses on proactive monitoring, rapid incident response, and effective troubleshooting, ensuring system stability for our critical operations.
Responsibilities:
- Proactively monitor IT systems, networks, servers, and applications, quickly identifying and resolving issues to maintain optimal performance.
- Utilize advanced monitoring tools (e.g., Dynatrace, Nagios) for alert management, diagnosing issues efficiently and implementing effective solutions.
- Collaborate with IT teams to resolve complex technical issues, documenting actions and outcomes for continuous improvement.
- Streamline incident and change ticket management processes, enhancing system reliability and user experience.
- Drive the development of monitoring and alerting procedures, ensuring systems are accurately reporting and responsive to threats.
- Analyze system trends and logs to preemptively address and prevent recurring issues.
Qualifications & Skills:
- Demonstrated expertise in IT monitoring, with proficiency in tools like Dynatrace, Nagios, and SolarWinds.
- Strong background in incident management, utilizing ITIL-based ticketing systems (ServiceNow, Remedy).
- Excellent problem-solving ability, especially under pressure.
- Effective communication skills, capable of articulating technical details to diverse audiences.
- Willingness to work flexible shifts to cover 24/7 operations.
- Solid understanding of networking, server administration, and operating systems (Windows, Linux).
- Experience with Windows Server, Active Directory, and core networking services (DNS, DHCP).
Certification:
- CompTIA Security+ required.
Education:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
Benefits:
- Competitive salary and benefits package.
- Opportunity to work with cutting-edge technologies and gain experience in a dynamic IT environment.
- Continuous learning and professional development opportunities.
- Collaborative and inclusive work culture.
- Contribution to critical business operations and the chance to make a significant impact.
GDIT IS YOUR PLACE:
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
If you are passionate about maintaining the health and performance of IT systems, have a knack for troubleshooting, and thrive in a fast-paced environment, we invite you to apply for the position of IT Monitoring Specialist at GDIT. Join our team and help us ensure seamless IT operations around the clock.
The likely salary range for this position is $110,500 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Onsite
Work Location:
USA VA Chantilly
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
