Job Abstract

Adecco is actively recruiting for a dynamic, results-oriented Customer Service Representative in Cleveland, Ohio. Our client is a leader in the production of custom packaging solutions. Our client provides great culture, excellent benefits, 401K and room for advancement. The Customer Service Representativeis to help the company retain customers and attract new customers. If you are interested in learning more about the Customer Service Representative in Clevealand, OH., please send your resume to our Search Consutant Lisa Capizzi at Lisa.Capizzi@Adeccona.com. You can also call Lisa directly at 585-9663-1649/

Responsibilities for the Customer Service Representative in Cleveland, OH.:

-Must maintain a positive work atmosphere by behaving and communicating in a manner that gets along with customers, vendors, co-workers, supervisors/managers, and salespeople.
Provides prompt responses and follow up to customer inquiries for pricing, delivery, and complaints as necessary.
-Interact with vendors, production, sales, and shipping to meet customer's expectations for pricing, delivery, and quality.
-Records, files, and maintains all customer related documents, specifications, drawings, estimates, pricing, and correspondences in customer files.
-Establishes selling price for orders and quotations with the guidance of management.
-Enter and edits orders placing strong focus on detail and accuracy.
-Create and maintain accurate customer specifications for order entry and estimating.
-Expedites orders through vendors or production as mandated by customer requests for delivery.
-Responsible for active participation in New Item / New Account Meetings when needed.
-Initiates purchase orders for purchased items.
-Maintains perpetual inventory on approved warehouse customers and places orders to replenish set warehousing levels.

REQUIREMENTS FOR THE CUSTOMER SERVICE REPRESENTATIVE IN CLEVELAND:

- Associates degree preferred
-One to three years related experience and/or training; or equivalent combination of education and experience.
-Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other employees of the organization.
MATHEMATICAL SKILLS:
-Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privacy/.

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