The Collections Specialist monitors the ageing of customer receivables and takes corrective action to resolve open accounts receivable balances on a timely basis. They accomplish monthly team productivity goals and currency objectives. As with all positions at KeHE, we expect all actions will be consistent with KeHE's Mission, Vision and Values. Essential Functions DUTIES, TASKS AND RESPONSIBILITIES:Monitor and maintain a portfolio of accounts, including but not limited to resolution process dev... more details
Collection Specialist
Job LocationsUS-FL-Elkton
Posted Date15 hours ago(7/1/2024 5:18 PM)
Category
Operations
Company
KeHE Distributors
FLSA Status
Non-Exempt
Requisition ID
2024-23617
Work Type
Onsite
Why Work for KeHE?
Full-time
Pay Range: $15.72/Hr. - $23.00/Hr.
Shift Days: , Shift Time:
Benefits after 30 days
Health/Rx
Dental
Vision
Flexible and health spending accounts (FSA/HSA)
Supplemental life insurance
401(k)
Paid time off
Paid sick time
Short term & long term disability coverage (STD/LTD)
Employee stock ownership (ESOP)
Holiday pay for company designated holidays
Overview
Good people, working with good people, for our common good.
Sound good?
KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!
Primary Responsibilities
The Collections Specialist monitors the ageing of customer receivables and takes corrective action to resolve open accounts receivable balances on a timely basis. They accomplish monthly team productivity goals and currency objectives. As with all positions at KeHE, we expect all actions will be consistent with KeHE’s Mission, Vision and Values.
Essential Functions
DUTIES, TASKS AND RESPONSIBILITIES:
Monitor and maintain a portfolio of accounts, including but not limited to resolution process development, account adjustments, and credit risk analysis.
Establish or maintain account reconciliations using an analytical approach and present effectively.
Work directly with customers regarding delinquent payments, investigate discrepancies, and negotiate repayment.
Provide professional service regarding sensitive issues, effectively answering questions and resolving both internal and external customer concerns.
Make recommendations and escalate issues with customer accounts to Accounting and Sales Management with timely follow-ups.
Accomplish monthly team productivity goals and currency objectives.
Intermediate to Advanced Microsoft Excel skills required for VLOOKUPS along with various formulas, sorting, filtering, conditional formatting, and pivot tables.
Ability to coordinate and prioritize a high volume of work and meet pressing time requirements.
Requires broad conceptual judgment, initiative, and ability to deal with complex A/R aging.
Must perform all functions in a self-driven manner with a positive and customer service focused attitude.
Ability to interact with a diverse group of individuals and contribute to a collaborative work environment.
Knowledge of collection procedures, policies and standards are essential.
Knowledge of General Accounting Principles and the ability to analyze and interpret financial data.
Ability to communicate effectively both verbally and written.
EDUCATION AND EXPERIENCE:
High school diploma or general education degree (GED) required.
Bachelor’s degree in finance, accounting, or other business-related fields preferred.
At least 1 year of experience in accounts receivable/accounts payable required.
Experience with Customer Service, transportation systems, proof of delivery, shortages, damages and deduction resolution a plus.
Requisition ID
2024-23617
Equal Employer Opportunity Statement
KeHE Distributors provides equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.