The Senior Principal Systems Engineer - Operation and Maintenance Lead will execute the Operation and Maintenance (O&M) aspects of the Systems Integration and Test (SIT) discipline for our operational collection orchestration system utilized by the Intelligence Community. This role includes management of our Tier-3 engineering team, interfacing with our customers and end users on problem identification and resolution, maintaining our O&M process and business rhythms. The O&M lead supports root c... more details
Date Posted:
2024-04-30
Country:
United States of America
Location:
VA144: 7500 Geoint Drive, Springfield 7500 Geoint Drive , Springfield, VA, 22150 USA
Position Role Type:
Onsite
TOP SECRET CLEARANCE/SCI WITH POLY REQUIRED
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Job Summary:
The Senior Principal Systems Engineer - Operation and Maintenance Lead will execute the Operation and Maintenance (O&M) aspects of the Systems Integration and Test (SIT) discipline for our operational collection orchestration system utilized by the Intelligence Community. This role includes management of our Tier-3 engineering team, interfacing with our customers and end users on problem identification and resolution, maintaining our O&M process and business rhythms. The O&M lead supports root cause analysis, discrepancy report handling and DR adjudication across the product teams. The O&M lead provides customer follow-up for release activities and ad hoc problem reports generated by the user community. The O&M Lead will work with engineering team to identify and assign reach back resources to resolve, track, and respond to customer generated questions. The O&M Lead also functions as the primary contact with the user community for day-to-day issues. The candidate needs to have the ability to multi-task, adapt to rapidly changing circumstances, effectively network, and communicate to the organization.
Responsibilities to Anticipate:
- Lead a team of 4-8 employees through Operations and Maintenance of a software based system in a DevSecOps environment.
- Communicate and present complex technical issues across various audiences including customers, executives, program management, and individual contributors.
- Conduct root cause analysis and adjudicate issues across product teams.
- Ensure root cause of all issues and anomalies are identified and documented, communicate impact, and ensure that resolutions are implemented and verified.
- Manage O&M process, business rhythms, and workflows.
- Local travel between our Dulles facility, customer facility in Springfield VA, and other Raytheon sites as required to support program execution.
- 365/24/7 support is required through shared team resources.
Basic Qualifications:
- Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM), and a minimum of ten (10) years of prior relevant experience.
- System engineering and technical leadership experience with software systems and agile processes (full life cycle).
- O&M experience, including root cause analysis, DR verification, and tier maintainer processes.
- Active and transferable U.S. government issued TS/SCI with Poly security clearance prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Preferred Qualifications:
- SIGINT, GEOINT, or Multi-INT Intelligence Community (IC) background with end user mission experience
- Experience in a technical leadership role of a large multi-disciplined engineering team
- Experience with cloud based S/W architectures and systems
- Experience interacting with external customers, including both programmatic and technical presentation experience.
What We Offer:
Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Additional Information:
* Please consider the following role type definitions as you apply for this role.
- Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award.
The salary range for this role is 118,000 USD - 246,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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