About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your ne... more details
About WFS
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
The Regional Process Manager is responsible for the data analytics supporting multiple gateway operations. The Regional Process Manager provides the analysis to gateway General Managers and Senior Leadership to improve standard work execution, operational execution and financial performance of the gateway.
The Regional Process Manager will maintain working knowledge of gateway operations and freight flow and participate in development and implementation of master operating plan (MOP) changes. This will require a working knowledge of Transportation Safety Administration (TSA), Federal Aviation Administration (FAA), local airport authorities and U.S. Customs & Border Patrol (CBP) regulations and policies and be able to positively represent the company while complying with the regulatory requirements of each department as it impacts the operation.
Desired candidate will reside and work out of one of the following airport locations: Seattle SEATAC, Sacramento CA, Phoenix, LAX, Bradley International Airport, MSP Airport, JFK, or Allentown PA..
Responsibilities
Audit and Review KPI rebuttals and insure timely submission
Manage the KPI data, reporting and results tracking for assigned locations
Audit and approve daily Shift based headcount (SBHC) reporting details for assigned locations
Participate in the development and implementation of Master Operating Plans (MOP) for assigned locations
Analyze daily reporting data for assigned locations and provide operational recommendations
Provide the analysis and data required to support the creation of weekly and monthly business white papers for presentation to the customer
Participate and/or lead daily, weekly and monthly presentation(s) to the customer
Audit and track network volume activity including planned vs actual activity for aircraft, volume, warehouse process and linehaul schedules
Partner and communicate with local gateway leadership and customer to support the operational needs of the gateway
Work independently as a self-starter with the ability to determine a personal schedule across a 24/7 environment to support the operation(s) as needed
Operate as a Subject Matter Expert (SME) in the customers Standard Work manual and train gateway employees in Standard Work execution.
Minimum Requirements
Bachelor's degree (B. A.) from four-year college or university is preferred
Two to five years related experience and/or training; or equivalent combination of education and experience.
Ability to travel as needed in support of the operation.
Preferred Skills
Ability to manage and motivate personnel.
Ability to read, write, fluently speak, and understand the English language.
Must have strong organizational skills, written and verbal communication skills.
Proven experience with the Microsoft Suite of programs
Ability to analyze and interpret data and recommend action based on analysis
Physical Requirements/Working Conditions
Ability to lift 35 lbs.
Perks & Benefits
Want your pay in advance? Access up to 50% of earned wages before payday and get paid up to two days early through the Branch app!
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care? Multiple options for both full and part-time employees!
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