Job Abstract

Is your current job a nightmare? Make it a dream job at Mattress Firm®!  

Join Mattress Firm – America’s most trusted authority on sleep and be part of our noble purpose to help people sleep well to live well. In addition to on-the-job training and career growth opportunities, we offer an extensive range of benefits designed to support you, your family, and your future. 

Job Summary: The Enterprise Planning and Performance Senior Manager will support Mattress Firm's strategic initiatives by leading and executing Program, Project, and Change management. This role is responsible for driving standardization and discipline across the enterprise to execute cross-functional, transformation initiatives effectively and efficiently to deliver on the strategic plan. The transformation agenda is Mattress Firm's strategic plan. This is a Houston based, hybrid role. 

 
Essential Responsibilities 

• Build and maintain strong relationships with cross-functional stakeholders, leveraging influence to ensure alignment and collaboration towards achieving business outcomes. 

• Designated individual will be responsible for corporate calendar management, this includes the collation of key executive sessions, including business cadence within the organization, deconflicting potential conflicts, and ensuring overall communications. 

• Act as a strategic advisor and thought partner to the executive team, ensuring alignment with the overall business strategy and objectives. 

• Aid in the proactive and dynamic management of cross-functional programs and projects, taking ownership of program scope, plan, coordination, delivery, identifying and mitigating risks, and driving issues to resolution. 

• Develop and implement processes and procedures to improve program and project management efficiency, effectiveness, and execution. 

• Analyze and report on program and project metrics, using data to drive continuous improvement and improve decision-making quality. 

• Serve as a liaison between the executive team and cross-functional teams to facilitate communication, alignment, and collaboration. 

• Provide coaching and mentoring on principles and best practices for program and project management to the cross-functional team to promote professional development and growth. 

• Complete all required training modules and certifications prior to the due date. 

• Ensure all safety policies and procedures are followed to ensure a safe work environment for all. 

• Communicate professionally with all internal and external contacts. 

• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation. 

• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations. 

• Execute team member performance improvement plans, progressively discipline and terminations when appropriate per Company policy. 

Non-Essential Responsibilities 

• Execute company initiatives and other activities requested by supervisor 

• Updates job knowledge by participating in educational opportunities. 

• Contributes ideas on ways to optimize or improve the team, the department, and the Company. 

• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; explores opportunities to add value to job accomplishments. 

Education 

• Bachelor's Degree in Business, Technology, or related field required 

• Master's Degree preferred 

Professional Experience 

• 5+ Years management consulting, strategic planning and/or portfolio management roles 

• 10+ Years Program Management 

• 10+ Years Change Management 

• 3+ Years Continuous Improvement 

Skills List 

• Exhibit exceptional collaboration and communication (written and verbal), employing a consultative and partnering approach 

• Display effective leadership skills and qualities aligned with Mattress Firm values 

• Organize facts and insights from data into deliverables that inform or persuade; use data and information to drive behavior and outcomes 

• Make the complex simple 

• Develop and deliver effective presentations 

• Lead and influence with and without direct authority 

• Think strategically and act tactically; act proactively 

• Display and lead with high Emotional Intelligence 

• Expert in MS Excel and PowerPoint 

 
Competencies 

• Interpersonal Skills - Build Trust: Ability to build a common identity with others that aligns with company goals and fosters mutual respect. Demonstrates integrity by living the company values in their relationships. Shows respect for other’s contributions and gives honest feedback that is positive and constructive. Seeks to understand before being understood. 

• Communication – Verbal: Ability to express oneself in an open manner while having conversations or addressing an audience. Ideas are consistently organized, concise, and relevant to the audience. 

• Lead Change - Aligns Vision and Strategy: Acts to align with Company strategy direction and vision. 

• Mattress Firm Core Values Customer First, Integrity Always, Teams Win, Results Matter, Data Driven, Give Back 

• Results Driven - Behavioral Driven Results: Demonstrates and reinforces expected behavior that drives performance and is consistent with the organization’s core values and ethics. Focuses efforts on critical activities that yield high impact and effectively achieves results. 

• Technical Proficiency - Technical Learning: Demonstrates the ability to quickly learn product knowledge, skills and technical proficiencies that are required for the role. Able to successfully complete course work and develop a keen understanding of the Company and industry. 

• Service: Exhibits servant leadership by putting the needs of others first. 

• Lead Initiatives - Innovation Management: Good at bringing creative ideas to market and has a sense about managing the creative process of others. Can facilitate effective brainstorming and see projected outcome. 

• Technical Proficiency – Enterprising: Pinpoints the actual nature and cause of problems, as well as the underlying dynamics. Identifies useful sources of information and uses only what is essential to address an issue. Understands what is within his/her span of influence and control and operates within that scope to deliver results. 

• Time Utilization: Uses time effectively while concentrating on more important priorities. Quickly modifies behavior to deal effectively with change in the work environment. Efficiently manages shifting priorities to drive the best outcome for the business while supporting the team. 

• Interpersonal Skills – Approachability: Welcomes honest and open dialogue among the team and actively listens. Open to and encourages constructive feedback from peers, supervisors, and team. 

• Results Driven - Takes Measured Risks: Willing to make difficult decisions while understanding when to gain consensus. Ability to calculate risk factors in measuring potential obstacles and assess possible outcomes. Consistently seeks information to support informed decision making. 

Physical Demands & Office Environment 

• Sitting for up to 8+ hours 

• Standing occasionally 

• Walking occasionally 

• Talking frequently 

• Hearing Frequently 

• Usage of hands and fingers 

• Reaching with hands and arms