Job Abstract

Retail

Come be a part of a community where all are welcome. A place where you can make a difference, inspire others—and be inspired.We are looking for associates with a passion for clothing, people, and sustainability.

About us:

Eileen FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last—and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to creating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability, and transparency.

Values Statement:

As a founder lead Company, our values are deeply embedded in and shape our culture. Our values are the shared responsibility of every position and are intended to be infused in all that we do; how we show up, how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability allows us to protect our limited natural resources, fight climate change and shift the fashion industry towards circularity.

• We are authentic.
• We thrive in connection.
• We trust each other.
• We innovate through creativity.
• We are committed to the health of the whole.
• We are united by purpose.

Position Summary:

• As a Sales Associates you share positive energy and create an atmosphere of possibility with our customers. Promote our philosophy, values, and support our purpose and strategic objectives.
• Greet and receive customers in a welcoming manner.
• Demonstrate an ability to work in a fast-paced environment while utilizing exceptional customer service skills on the selling floor.
• Drive sales through customer engagement, suggestive selling, and sharing of product knowledge.
• Respond to customers’ questions.
• Direct customers by escorting them to Fitting Rooms, merchandise and sales counter.
• Use new technology and embrace all avenues of distribution as tools to service our customer.
• Acts as an empowered team member, exercising decision-making skills to enhance each customers’ experience.
• Possesses basic math and money handling skills with the ability to process payment using store point of sale system.
• Perform merchandising duties including steaming, folding, and displaying product according to EF visual standards.
• Perform light cleaning tasks to maintain a clean and well-organized space (i.e., vacuuming, dusting, floor sweeping, etc.).
• Perform opening and closing procedures as needed.
• Able to grasp new concepts quickly and is receptive to new information.
• Possesses strong written and verbal communication skills.
• Performs other related duties and assignments as required.

Benefits:

• Monthly Store Bonus Incentives
• Annual Company Bonus Plan
• Employee Stock Ownership Plan
• 401(K)
• Paid Time Off
• Comprehensive Health Insurance for full-time employees (medical, dental, life ins, etc.)
• Wellness Reimbursement Program (education, PTO related expenses, spa services, fitness/ exercise fees, etc.)
• Uniform Allowance
• Employee and Friends & Family discount

Education: High school diploma or equivalent.

• Retail experience or service industry background required.
• Excellent oral and written communication skills
• Outstanding organizational skills and ability to handle multiple tasks.
• Dedication to creating excellent customer experience.
• Open-minded attitude towards experiencing our Brand and product, stylishly wardrobing self and customers.
• Ability to adapt quickly and react positively to business needs and changes in strategies.
• Ability to lift up to 40 lbs. at floor level and/or team lift when necessary.
• Ability to climb short/tall ladders, twist, bend, and stoop to retrieve items from floor, shelves, and hooks.

• Flexible schedule.

The starting pay for this role is $17.00/Hr. dependent upon experience and qualifications.  In addition, we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program.

Schedule:

Scheduling hours vary depending on location. Employees are required to be available to work on evenings and weekends based on individual store scheduling needs.

EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

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