The primary purpose of the Team Lead, Education is to provide training for new Sr. Escorts and administrative support to the Sr. Education Specialist. The Lead will not only assist with onboarding new hires but function as a backup to operational needs with transports The Team Lead is to always provide and display exceptional professional and courteous customer service and demeanor. Oversees patient transportation activities for assigned shift. Impacts patient care and transportation throughout ... more details
The University of Texas MD Anderson Cancer Center is ranked the nation’s top hospital for cancer care by U.S. News & World Report’s “Best Hospitals.” MD Anderson’s mission is to eliminate cancer in Texas, the nation and the world through exceptional programs that integrate patient care, research and prevention
Team Leader, Patient Transportation - Education/Development
SHIFT / HOURS / LOCATION: SUNDAY - THURSDAY (9 AM TO 6 PM) / 100% ONSITE
Summary
The primary purpose of the Team Lead, Education is to provide training for new Sr. EscortsandadministrativesupporttotheSr.EducationSpecialist. TheLeadwillnotonly assist with onboarding new hires but function as a backup to operational needs with transports The Team Lead is to always provide and display exceptional professional and courteous customer service and demeanor.
Oversees patient transportation activities for assigned shift. Impacts patient care and transportation throughout the institution.
The ideal candidate for the Team Leader, Patient Transportation will have 3 years of Patient Transportation, Dispatcher experience, healthcare or related to experience to include one year of Lead experience.
Job Functions
Serves as liaison between transportation and support services and coordinates shift activities.
Oversees and plans daily activities for assigned staff.
Assists in the orientation and training of new escorts.
Performs daily inspection of assigned area.
Dispatches and coordinates equipment and personnel.
Participates in the performance evaluations of employees.
Escorts ambulatory patients and patients traveling by wheelchair, stretcher or hydraulic stretcher to their destinations safely and efficiently.
Delivers transportation equipment to nursing units or clinic sections.
Transports blood and specimens between nursing unit and Laboratory Medicine. Transports properly shrouded corpses to the morgue.
Qualifications
Education
Required: High school diploma or equivalent.
Preferred Education: Bachelor's Level Degree
Experience
Required: 3 years of patient transportation, dispatching, healthcare or related to experience to include one year in a lead role.
Preferred: Experience in healthcare or direct patient care
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
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