Job Abstract

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Full Time; Shift Hours and Days vary as needed

Expected starting wage range is $76,253.06 - $94,178.24. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

POSITION SUMMARY

The Leave Management Administrator is responsible for the oversight, coordination and tracking of leaves for employees in multiple locations and jurisdictions. This also includes oversight and coordination of information provided to the third party leave administration company.

QUALIFICATIONS

Required:

· A Bachelor’s degree in Human Resources or related business field and two (2) years’ experience as an HR Generalist with emphasis in leave or disability management; OR

· Five (5) years’ experience as an HR Generalist with emphasis in leave or disability management and current HR certification such as; PHR, SPHR, SHRM-CP, SHRM-SCP and or Extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws.

· Excellent written and verbal communication skills.

· Excellent analytical and problem-solving skills.

· Excellent organizational skills and attention to detail.

· Proficient in Microsoft Office Suite or similar software

· Applicant must be fingerprinted and receive clearance from the Department of Justice

· Must be at least 18 years of age

· All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.

Preferred:

· Completion of specialized certification or training on FMLA/leave administration.

· Prior work experience which entails partnering with a leave management company.

ESSENTIAL FUNCTIONS

· Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders

· Oversees the FMLA leave administration process and the third-party leave administrator to manage the leave process.

· Advises managers and employees on the interaction of leave laws with paid time off, workers’ compensation, and short-term and long-term disability benefits.

· Partners with third party leave administrator to coordinate the return-to-work process and/or ADA “Interactive Process” for employees returning from extended FMLA, workers’ compensation, or other leave(s).

· Maintains knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.

· Facilitates other leave requests, which may include accommodation requests under the ADA, union contracts and company specific leave policies.

· Provides guidance on other company time-off programs as assigned in accordance with internal policy and applicable laws.

· Drafts and/or recommends revisions to company leave policies to ensure compliance with federal, state, and local laws and regulations.

· Maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.

· Works closely with the Regional Employee Relations team to identify, research and resolve matters.

· Preserves confidentiality of employee medical documentation and file.

· Produces and manages reporting metrics and analytics for all leave cases. Presents reports as requested.

· Partners closely with Regional HR Business Partners and Employee Relations Specialist on all leave cases and workers’ compensation claims.

· Meets regularly with Regional HR Business Partners to review leaves’ status and develops strategies for resolution.

· Assists in the creation and facilitation of leave administration and workers’ compensation training programs.

· Performs all other duties as assigned or required.

Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.

Position requires driving own personal vehicle for company business such as trainings, offsite meetings, etc.

SKILLS

· Excellent communication skills

· Conflict resolution skills

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to walk, stand, bend, squat, kneel, twist, reach, lift and carry items weighing 10 pounds or less, lift and carry items overhead up to 10 pounds, and do simple grasping occasionally, drive as well as frequently sit.

EOE AA M/F/V/Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.