Job Abstract

THIS RECRUITMENT IS TO FILL ONE VACANCY IN THE COMMUNITY DEVELOPMENT DEPARTMENT AND TO ESTABLISH AN ELIGIBILITY LIST FOR FUTURE VACANCIES.

Duties may include, but are not limited to the following:
Assure compliance with policies and procedures in the receipt, routing and processing of permit and planning applications for new construction and building modifications;

Provide information assistance to contractors, architects, engineers and the general public;

Assist in the resolution of complex and sensitive customer service issues in person, on the telephone, or in writing; answer questions regarding building codes and land use requirements as requested;

Prepare and maintain records, files and logs related to permit issuance, processing and inspections; prepare documents and plans for microfilming;

Submit plans and documents to other departments as required; calculate and collect building permit fees including issuance of permits; plan review for Code compliance of routine or minor projects; review submittal of construction documents for completeness;

Performs a variety of support duties related to the department to assist staff in various office and public activities;

Enters and retrieves data from computer systems, operates personal computer, related software and peripheral equipment following established formats; operates and maintain the division's automated permit tracking system; prepares correspondence reports, forms and specialized documents related to the functions of the department assigned, from drafts, notes, dictated tapes, or brief instructions; copies, assembles and distributes reports and other written materials;

May serve as receptionist, receives and screens callers and visitors, provides information regarding City or department practices and procedures to a variety of parties and the general public;

Performs other related duties as required.

Knowledge of:
Applicable codes and laws enforced by the Building Inspection Division;

Basic office practices and procedures, including filing and the operation of standard office equipment;

Basic business data processing principles and the use of and operation of a personal computer;

Basic real property descriptive terminology and concepts; land use regulations;

Business arithmetic, including the calculation of areas and fees.

Ability to:
Process permit applications for new construction and building modifications; assist in coordinating the permitting process with building official, inspectors, planners, engineers, fire inspectors, other City staff, County, State and other outside agencies;

Calculate and collect building permit fees; read and interpret codes, ordinances and procedures;

Communicate effectively both verbally and in writing;

Communicate tactfully and effectively with the public; organize and maintain accurate records and office files;

Use and operate centralized telephone equipment, personal computer, related software and peripheral equipment;

Establish and maintain cooperative and effective relationships with those contacted during the course of work.

EDUCATION AND EXPERIENCE:
Typical ways to acquire the required skills and knowledges are listed below:

Education:
Equivalent to completion of high school including completion of college course work in related field.

Experience:
Two years of responsible advanced clerical experience involving public contact.

LICENSES AND CERTIFICATES:
ICC Certification as a permit technician or equivalent within 2 years of the date of hire.

*FLSA Status: NON-EXEMPT