Job Abstract

Job ID

2024-26752

Category

Infrastructure Support

Location

US-VA-Arlington

DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

DMI is looking for a Microsoft Teams Voice Engineer that must be a subject matter expert in Teams Voice solution development and implementations. Primarily responsible for migration of legacy PBXs across all sites by removing dependencies on the PBX platforms for financial services client.

Responsibilities:

• Complete PBX migration via Microsoft Teams Enterprise voice
• Analyzing existing standalone or clustered telephony infrastructure components with engineering and operations teams
• Engineer Enterprise Voice solution for the above sites aligning with organizations' cost save initiatives and strategic end state objectives.
• Create best practice design, plan and deployment of solution for complete PBX, Voicemail and ISDN elimination in a phased approach incorporating standalone / highly available Session Border Controllers for PBX/Trader Voice interconnectivity, media gateways, centralized SIP trunks etc
• Provide Microsoft Teams solution design, plan and delivery in complex and regulated locations with multiple separate legal entities collocated in the same site.
• To create or validate inter-relationships between PBX users in same or different sites and to design corresponding MS Teams features and dependencies;
• To create/validate PBX to Enterprise Voice migration plan, to ensure all deployments meet the level of readiness as stipulated by the user migration team

Qualifications

• Proven experience Microsoft Team Voice integration and design of complex Enterprise Voice Solutions
• Knowledge about Unified Communications / Collaboration industry standards & trends
• Strong presentation skills in verbal and written communication
• Experience of at least 5-7 years with Voice Engineering

Skills and proven experience with following products:

• MS Teams Voice
• MS Teams endpoints including but not limited to IP phones
• Powershell
• Knowledge about various PBXs including but not limited to Avaya, Oracle, Session Border Controllers & Media Gateways SIP trunks (Centralized, Local)
• Experience with POTS Line Replacement with Cellular
• Experience with E911
• Microsoft Exchange Unified Messaging
• Knowledge of all Microsoft Cloud PBX features and system/user administration

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

Location: Arlington, VA

Physical Requirements: N/A

US Citizenship Required

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
• Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

#LI-JS1

#LI-JS3