Job Abstract

System Engineers are responsible for partitioning and allocating product, feature and system functionality to implementation teams.

This role is in GM DPE (Digital Product Engineering) and role requires person who can combine a passion for technology and sustainability with high doses of curiosity and rigorous thinking to deliver a better future. You are the in-house expert, responsible for architecting, implementing, and managing processes and systems for Sales, Marketing functional areas. You are hands-on and detail-oriented, individuals who can handle multiple tasks in a dynamic environment, developing processes and implementing systems from scratch.

This role will focus on Global Lead-2-Order with deep understanding of Salesforce (Sales, Service Cloud, CPQ, Autocloud), Partner Relationship Management in a Salesforce environment, Case Management, Knowledge Management, Training and Workforce Management.

What You’ll Do

• Understands all aspects Salesforce.com platform configuration and technical capabilities, including all changes and potential system implications related to ongoing releases globally (EMEA, Middle East, South American and USA).
• Establish and maintain relationship with business stakeholders, such as worldwide Sales leaders
• Drive the governance of the system integrity and performance of Salesforce platforms.
• Lead a team of Software Engineers/Developers to design, develop and integrate cutting-edge software technologies. 
• Design and build solutions on the Salesforce.com platform utilizing Apex and Visualforce to automate business processes and increase operational leverage.
• Integrate with disparate third-party systems utilizing object-oriented languages, such as Java, Python, or Ruby, SQL, and/or applications, such as Boomi and Mulesoft.
• Ensure team adheres to software development methodologies and best practices
• Act as a “trusted advisor” to business partners bringing credible insight and delivering robust solutions that leverage technology globally
• Manage key relationships with strategic vendors for ongoing support and enhancements
• Translate the business capability roadmaps into technology roadmaps and implementation plans; partner with cross functional teams to schedule, prioritize, manage, and implement business and technology initiatives.
• Collaborate with business partners to ensure that business needs are met with a full understanding of process and technology implications
• Create and promote agile approaches to deliver easily enhanced initiatives
• Ensure all business systems and automation platforms are reliable, resilient, secure and compliant
• Participate in key project and solution design reviews as part of the methodology process to ensure solutions

Your Skills & Abilities (Required Qualifications):

• 15+ years of experience designing, implementing and supporting a Sales, Marketing  & Customer Care applications, preferably In automotive industry
• Big 5 Consulting Experience is a big Plus
• BS/BA in Information Systems Technology, Computer Science, or related field of study or equivalent.
• Demonstrated experience building and developing teams in a fast-paced dynamic environment
• Leadership: Direct and global experience leading teams overseeing end-to-end SFDC implementations
• Collaborator: Ability to work cross-functionally with global business partners, lean into ambiguous situations to lead, take action, and deliver results
• Optimizes: Builds organizational capability, balances multiple stakeholders to achieve operational excellence
• Highest level of personal integrity consistent with GM values, respect, transparency, ownership and collaboration
• Expert knowledge of Salesforce.com force.com platform, APEX programming, salesforce configuration, salesforce security model
• AppExchange applications
• Technical background in OOPS and web-based applications including knowledge of data migration & integration tools and methodologies
• APIs & Web Services
• Ability to work in a global cross-functional environment to help support and enhance business system
• Excellent analytical and quantitative skills or experience

This role is categorized as hybrid. This means the successful candidate is expected to report to Mountain View, CA or Austin, TX three times per week, at minimum.

This job may be eligible for relocation benefits. 

A company vehicle will be provided for this role with successful completion of a Motor Vehicle Report review.

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.?