GW’s Division for Student Affairs engages and supports student learning by creating and fostering communities that promote personal development. Students are offered opportunities, services, and activities that promote For Research Positions please also include connectedness, diversity, inclusion, and belonging. The Student Affairs team is comprehensive and collaborative and supports the mission to be academically rigorous and simultaneously student-centered. GW Campus Living is seeking an indiv... more details
Housing Associate, Assignments and Technology Support of Campus Living
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Please see Special Instructions for more details.
Employer will not sponsor for employment Visa status
Posting Details
I. JOB OVERVIEW
Job Description Summary:
GW’s Division for Student Affairs engages and supports student learning by creating and fostering communities that promote personal development. Students are offered opportunities, services, and activities that promote For Research Positions please also include connectedness, diversity, inclusion, and belonging. The Student Affairs team is comprehensive and collaborative and supports the mission to be academically rigorous and simultaneously student-centered.
GW Campus Living is seeking an individual interested in administrative technical support with experience in management and administration of a complex and fast-paced office environment. The Housing Associate, Assignments and Technology Support of Campus Living will work closely with multiple technologies, databases, and data management. Daily responsibilities and tasks support and enhance the GW undergraduate student residential experience. Reporting to the Assistant Director for Technology and Database Management while working closely with staff across the university.
Specific Responsibilities include:
Provide assistance with software to maximize the overall functioning and efficiency of the residential team.
Assists with administering residential assignments and billing for two campuses, currently with an approximate capacity of 7,500 students.
Share in the development and implementation of Mercury using creative, innovative approaches
Creates training documentation and instructs and supervises student staff on data processing and the use of all office technologies.
Shares in the supervision and review of student employees. Assigns tasks and evaluates work product and completion.
Compiles data related to student and resident records and develops data analysis into reports for internal and external review.
Performs special research and analyses and suggests alternative policies, procedures, or work assignments to improve operations or to comply with changing legal or funding requirements.
Monitors and participates in answering of inquiries from students, University staff, summer guests, or the general public; normally handles more complex inquiries personally.
Escalates data issues to Assistant Director for re-engineering
Performs special projects for both academic year and summer residential operations.
The position is based at GW’s Foggy Bottom Campus in Washington, DC. The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications:
Qualified candidates will hold a high school diploma/GED plus 3 years of relevant professional experience, or, a Bachelor’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:
Comprehensive commitment to exceptional customer service in all aspects of academic year and summer residential experiences
Willingness to disrupt traditional or convenient practices to create more equitable and student-centered experiences for all residents
Team player with the ability to work with department staff across all levels and functions
Embraces a people-centered philosophy that values care, development, and learning
Exceptional critical thinking, consensus building, emotional intelligence, and problem-solving skills
Ability to interpret departmental directives and vision and provide clear direction within functional area
Working knowledge of Microsoft Excel and Access preferred
Collaborative planning and marketing skills
Understanding or experience in working with large data sets and data relationships is preferred
Exposure to HTML, JavaScript, and SQL
Ability to maintain consistent records
Hiring Range
$23.35 - $30.39 How is pay for new employees determined at GW?
GW Staff Approach to Pay
Healthcare Benefits
GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.
II. JOB DETAILS
Campus Location:
Foggy Bottom, Washington, D.C.
College/School/Department:
Division of Student Affairs
Family
Student Affairs
Sub-Family
Housing
Stream
Service and Support
Level
Level 3
Full-Time/Part-Time:
Full-Time
Hours Per Week:
40
Work Schedule:
Monday through Friday, 8:30 AM - 5:30 PM, with occasional nights and weekends.
Will this job require the employee to work on site?
Yes
Employee Onsite Status
Hybrid
Telework:
Yes
Required Background Check:
Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:
Employer will not sponsor for employment Visa status
Internal Applicants Only?
No
Posting Number:
S013147
Job Open Date:
06/26/2024
Job Close Date:
If temporary, grant funded or limited term appointment, position funded until:
Background Screening
Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
* Are you currently employed with The George Washington University?
No
Yes
* For current GW employees, have you completed your Introductory Employment Period (IEP)? (As a reminder, employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.)
Yes, IEP complete
No, still in IEP
N/a - not a current GW employee
* What is your salary range expectation?
(Open Ended Question)
* Are you available to work occasional nights and weekends?
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