Job Abstract

Anticipated End Date:

Position Title:

Job Description:

Planning and Performance Director

The Planning and Performance Director is responsible for supporting the strategic direction, annual planning, and business change management for the Medicare CAHPS Analytics Team.

Location: This position will work a hybrid model (remote and in office one day per week). Ideal candidates will live within 50 miles of one of our Pulse Point locations in Indianapolis, IN, Atlanta, GA, Chicago, IL, Richmond, VA, Norfolk, VA, Mason, OH, Portland, ME, St. Louis, MO, Wallingford, CT, Louisville, KY, Wilmington, DE, Tampa, FL or Nashville, TN.

How you will make an impact:

• Supports the annual planning efforts and the execution of the 3-year annual business plan of internal customer (National CAHPS Team) that includes internal and external communications and associate engagement activities.

• Manages a portfolio of priorities within the organization, ensuring execution of priorities, and internal executive communications.

• Partners with day-to-day execution arm of the team to ensure long-term, foundational capabilities are being developed to enable long-term success of the group.

• Provides overview of analytical team’s current process and/or initiatives including but not limited to progress/deliverables to Senior Leadership Team.

• Acts as a high-level program manager to the analytical team.

• Manages program responsibilities such as executive reporting, project communications, management of issues logs and change requests, facilitating project meetings, managing deliverables, and ensuring resolution of escalated issues.

• Develops and coordinates presentations and materials for executive management meetings, internal and external speaking engagements, and meetings.

• Manages the implementation and execution of strategy that includes change management, sponsorship and buy-in and advocacy efforts to get business results.

• Provides process, project, and change management methodology coaching/consulting support for initiatives including regulatory and mandated projects, health care reform special projects, and corporate initiatives.

• Leads, identifies, tracks and reports on areas for increased efficiency.

Minimum Requirements:

Requires a BA/BS degree in a related field and a minimum of 7 years of related experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Experience managing cross-functional strategic planning activities, with multiple parts of a complex organization strongly preferred.

• Experience with communicating to Senior Leaders within a large company strongly preferred.

• Experience with Medicare Advantage, Medicare Stars and/or Medicare CAHPS strongly preferred.

• Master’s degree preferred.

Job Level:

Workshift:

Job Family:

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.