The USC Admission Processing Center is seeking a Student Records Technician to join our team. Are you results-oriented? Do you have an eye for detail? Do you have a proven track record for accuracy in your data input. This role enters student data and maintains student records database, assists individuals requesting information by telephone, mail, and/or in person. Routes calls or takes messages as necessary. Ensures that system generated replies are sent to potential students, students or oth... more details
The USC Admission Processing Center is seeking a Student Records Technician to join our team. Are you results-oriented? Do you have an eye for detail? Do you have a proven track record for accuracy in your data input.
This role enters student data and maintains student records database, assists individuals requesting information by telephone, mail, and/or in person. Routes calls or takes messages as necessary. Ensures that system generated replies are sent to potential students, students or others requesting information. The following are among the core accountabilities for this position:
· Data Entry of admission inquiry information into the Slate system
· Responsible for the matching of current admission records or creation of new admission records in the Student Information System.
· Prepping of financial aid documents
· Tracking financial aid documents in the SIS and Dexflow systems.
· Responsible for tax form data entry into the Student Information System.
· Enter coursework grades and number of course units into DARWIN.
· Produce Transfer Credit Reports
The selected candidate will be expected to enter, edit or ensure correctness of data or standard departmental documents. Set-up and maintain files and records, which may contain confidential student information. Perform other related duties as assigned or requested. This position reports to the Admission Processing Manager.
Please submit a cover letter and resume as part of your application.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.
The hourly rate for this position is $22.90. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
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Minimum Education:
- High school or equivalent
Minimum Experience:
- 1 year
- Combined experience/education as substitute for minimum work experience
Minimum Requirements:
- Administrative experience working with phones and maintaining documents
- Proven organizational ability
- Excellent written and oral communication skills
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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