The Housing Authority Supervisor monitors, supervises and formally evaluates the work of others. Employees in this job class are responsible for the successful implementation of assigned functions while ensuring compliance with a variety of pertinent federal, and Agency regulations, guidelines and policies. This job class requires a thorough knowledge of the above stated regulations, guidelines and policies as well as excellent supervisory and communication skills. SUPERVISION RECEIVED AND SUPPO... more details
Description
Classification: Supervisor - Non-represented
SHRA is looking for an exceptional, motivated, and team-oriented Supervisor that is looking to work with a governmental organization that is dedicated to Changing Lives. The ideal candidate for this position will have excellent interpersonal skills, proficiency in coaching, leadership, and a passion for our Agency's mission.
SHRA's mission is to revitalize communities, provide affordable housing opportunities, and to serve as the Housing Authority for the City and County of Sacramento. In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits. Some of these benefits include:
Fully paid medical/dental benefits for full family
CalPERS Pension Retirement
Student Loan Reimbursement and Tuition Reimbursement up to $5,250/year
8 Management work/life balance days
80 Hours of Management Supplemental Leave in addition to 2 weeks of vacation per year
Free Downtown Parking
Essential Areas of Responsibility
The Housing Authority Supervisor monitors, supervises and formally evaluates the work of others. Employees in this job class are responsible for the successful implementation of assigned functions while ensuring compliance with a variety of pertinent federal, and Agency regulations, guidelines and policies. This job class requires a thorough knowledge of the above stated regulations, guidelines and policies as well as excellent supervisory and communication skills.
SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED
Receives direct supervision from the department Program Manager
Provides technical and directional guidance and training to other HCV staff
Staff Supervision Model supervisory strategies and approaches that demonstrate the Agency Cultural Objectives in all aspects of staff communication and supervision, when supervising directly or when coaching a staff member to whom you have delegated supervisory responsibility. Supervisory duties include the responsibility to:
Provide new employee orientation and training
Ensure that assigned staff has appropriate equipment and knowledge of procedures for implementing the work objectives
Monitor assignments and maintain the level of productivity in the unit or department
Assure quality of service to the internal and/or external customer base
Establish performance objectives and provide ongoing feedback
Write and conduct performance reviews that communicate both honest assessment and clear goals and objectives
Conduct staff meetings, resolve staff issues and build team relationships
Communicate management's position, Agency information and work changes to employees
Comply with Agency policies and practices when acting on or reviewing personnel-related issues including, but not limited to: staff selection, salary offers, time off and overtime requests, employee complaints and concerns and termination
Daily Operations
Lead and train staff to provide, implement and maintain subsidized housing programs, specifically for the Housing Choice Voucher and Homeless Innovations departments
Responsible for assisting in the administration of subsidized housing programs, applies HUD established policies and procedures while ensuring all State and Federal mandated regulations are being met while dealing with clients and their information.
Oversees HUD established policies and procedures for the vouchers to ensure staff is consistently producing on-time and accurate income, rent and subsidy calculations and determines tenant eligibility within time frames established
Oversees, implements and conducts as required annual and interim recertification in adherence with program requirements.
Oversees staff with one-on-one and group program information sessions.
Maintain waiting list for Conventional and section 8 housing programs
Develop processes for efficient workflow
Handle contract negotiations with owner/agent
Promote quality customer service
Facilitate Section 3 employment opportunity program
Education & Experience
Education and Experience: Bachelor's Degree plus 2 years experience of work in housing, advocacy, community development, and/or other relevant areas preferred.
OR Associate's Degree (A.A.) or equivalent from two-year college or technical school and 5 years related experience and/or training or equivalent of education and experience.
Supervisory Experience:
Minimum of 2 years of supervisory experience required.
Preferred management experience in housing, advocacy, community-based non-profits, community development, and/or other relevant areas that complement this effort.
Licenses and Certificates: Must possess and maintain an applicable California Driver License and a driving record acceptable to the Agency’s insurance carrier.
Job Duties & Responsibilities
Knowledge of:
Knowledge of non-program federal requirements that affect income and rent determinations, including fair housing and equal opportunity, fraud and program abuse, personnel and employment practices.
Knowledge of HUD-established performance standards (for HCV, SEMAP indicators) performance standards as they relate to income and rent determinations.
Knowledge of program requirements and guidance as reflected in HUD regulations, handbook, notices, forms, and guides.
Computer literacy, including personal computing, accuracy in data entry, and knowledge of program-related software.
Skills in:
Adaptability/Flexibility; open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs
Allocates time and attention based on what is most important to achieve key goals and objectives.
Effectively organizes and balances tasks and priorities to keep multiple projects on track.
Product knowledge: translates product features to benefits, understands/responds to the member's needs, applies market knowledge
Demonstrate humility in working with others
Non-judgmental of people
Listens more than speaks
Ability to help people in crisis with calmness and compassion
Can work effectively and compassionately with the general public
Ability to:
Ability to write reports, business correspondence
Ability to effectively present information and respond to questions from clients and the general public.
Ability to facilitate small group meetings
Ability to instruct in a 1:1 setting
Ability to utilize technology such as Zoom
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and governmental regulations.
Ability to read, comprehend, interpret, and implement rules, regulations, and procedures
Recognizes problems and responds, systematically gathers information, sorts through complex issues
Results Focus Attention to detail - Always meets deadlines
Excellent organizing & planning
Ability to manage multiple projects
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Excellent customer service skills
Physical Abilities and Work Environment:
Regular computer use throughout the day, ability to sit for lengthy periods of time
Occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch
Ability to lift/push/pull/carry various objects of 25 pounds frequently and 25 pounds occasionally
The noise level in the work environment is usually moderate
Ability to stand and walk on hard surfaces, and go up and down stairs
Ability to reach to shoulder level and above
Ability to bend at the hips and knees
Ability to talk and hear
OTHER DUTIES:
All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation.
Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader.
Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.